E-NEWSLETTER

By Gregory Arroyo

Key indexes point to a rebound, but the road to recovery is a long ways off. Still, there are opportunities to be had.

Tags: CNW Market Research, credit unions, DEALERTRACK, Editorial Page, F&I forum, Federal Reserve

By Gregory Arroyo

Credit platforms revolutionized the F&I industry, connecting dealers to more finance sources than ever before. What’s next for these key F&I tools?

Tags: credit applications, credit platforms, credit unions, DEALERTRACK, E-CONTRACTING, Open Dealer Exchange, Red Flags Rule, RouteOne

By Gregory Arroyo

The industry shows signs of improvement in July and August, with AmeriCredit reporting a 4Q profit and DealerTrack increasing its number of active finance sources.

Tags: AmeriCredit, DEALERTRACK, Editorial Page, Experian Automotive, Ford Motor Credit

By Gregory Arroyo

Despite the prospect of losing dealer customers, software makers see a silver lining in today’s economic downturn. In fact, some providers believe the recession will be the vehicle to the industry’s digital future.

Tags: ADP Dealer Services, Chrysler Financial, dealer management system, DEALERTRACK, inventory management, NADA, RouteOne, technology provider

By Gregory Arroyo

Dealers and industry executives address questions about the future of the auto industry and the U.S. economy at the 2009 NADA Convention and Expo.

Tags: Bank, BB&T , Chase, Chrysler Credit Availability , CUDLl, DEALERS, DEALERTRACK, GMAC Financial Services, JP Morgan , NADA, PNC, Suntrust

By Read what's being said about F&I Software

Read what's being said about F&I Software

Tags: DEALERS, DEALERTRACK, Market Scan, Software

By Gregory Arroyo

When people talk about the Internet these days, they say things like, “It’s leveling the playing field.” And just last month I talked about how a dealer used the Internet to verify a customer’s Social Security Number. What’s amazing to me is that not everyone was so hip to the Internet earlier this decade.

Tags: DEALERTRACK, Editor's Page, F&I Conference & Expo, FACTA, Red Flags Rule

By Gregory Arroyo

A post made on Oct. 2 on the magazine’s F&I Forum made me think, “What a great story of a dealer doing it right.” But that was before I talked to Mark O’Neil, CEO of DealerTrack, about something he discussed during his keynote address at the magazine’s September F&I Conference and Expo.

Tags: DEALERTRACK, Editor's Page, F&I Conference & Expo, FACTA, Federal Trade Commission, Red Flags Rule

By Gregory Arroyo

Did you hear the news coming out of Edmunds.com just before the holidays? Leasing increases 21 percent in 2006. It seems as though DealerTrack’s Raj Sundaram’s prediction of its revival back in November is on par so far.

Tags: AFIP, DEALERTRACK, Editor's Page, Edmunds.com, Experian Automotive, F&I Conference & Expo

By Gregory Arroyo

Talk about birth by fire. Four days, two shows, about 500 photos and two notebooks crammed with notes. And out of the notes I took during the third-annual F&I Conference and Expo in Las Vegas, the one comment that stood out was the one made by this one brave soul who grabbed the microphone at the conclusion of a panel discussion on compliance and uttered, “I’m afraid to go back to my dealership.”

Tags: AFIP, AmeriCredit, DEALERTRACK, Editor's Page, F&I Conference & Expo

By Jan Kelly

Just because customers decline a product or service at the time of purchase doesn't mean they won't reconsider if asked again.

Tags: DEALERTRACK, LENDER DOCUMENTATION, SALES TACTICS, TIPS FOR SUCCESS

By Keith Tuber

The high volume of credit turndowns has created a chasm between dealers and lenders, but both sides are taking steps to bridge the gap.

Tags: Bar None, DEALERTRACK, DriveTime, subprime finance