January 2012 - Cover Story
By Tariq Kamal
Greg Brown has orchestrated a 12-month turnaround at three dealerships in the past 15 years. Now, the owner of two of California’s top-volume Nissan stores is ready for his next challenge.
Tags: Customer Service, dealer, Nissan
November 2011 - Cover Story
By Justina Ly
Lithia Motors helps finance managers succeed by providing them with round-the-clock support from a dedicated sales and finance operations team.
Tags: dealer, F&I Dealer of the Year, F&I Pacesetters, Industry Summit, Industry Summit 2011
September 2011 - Cover Story
After nearly 20 years of steady growth, Easterns Automotive founder Robert Bassam almost lost it all. Learn how old friends and a new business model put his operation back on track.
Tags: Capital One Auto Finance, dealer, economic downturn
August 2011 - Feature
Chris ‘Captain Credit’ Cochran struck gold for Haddad Dealerships with a social media promotion that grew into a standalone special finance department.
Tags: AmeriCredit, dealer, Exeter Finance Corp., F&I manager, finance, Santander Consumer USA, Social Media, special finance
By Lon Leneve
Before you think about selling or expanding your operation, check out this buy-sell primer for avoiding four possible landmines on the road to a sale.
Tags: dealer, LEGAL, sales, Transaction Prices
August 2011 - Cover Story
By Jennifer Washington
It’s been a year since Meade Lexus earned AskPatty.com’s “Seal of Approval,” and the dealer group’s CSI is now approaching 100 percent.
Tags: AskPatty.com, dealer, marketing, training, Web Marketing
July 2011 - Cover Story
By Gregory Arroyo
Eliminating the business development center could be the death knell for any dealership in today’s Internet age, but not for Honda of Tenafly. In fact, it’s had the opposite effect.
Tags: business development center, dealer, Internet leads, Internet sales, Internet shopper
May 2011 - Cover Story
As the finance director and compliance officer for three stores, Charlene Burch-Heinzig has helped keep her group on the road to success.
Tags: Compliance, credit unions, dealer, F&I manager, recession
December 2010 - Cover Story
Jack Grimley is helping Courtesy Chevrolet recover from one of the worst economic stretches in San Diego history. His secret? Keep it simple.
Tags: Customer Service, dealer, Internet leads, sales department
August 2010 - Feature
By Mark Rodgers
Dealer consultant says its time to smash conventional dealership wisdom, and lays out three key components for testing some of the industry’s deeply held beliefs about managing, marketing and more.
Tags: dealer
April 2010 - Feature
Dealers at the industry's annual get-together said the Internet will set the terms for the market's recovery.
Tags: AFSA, credit unions, dealer, F&I products, Internet, inventory, NADA, parts and service, Social Media, technology
By Tony Dupaquier
The mood at this year’s Vehicle Finance Conference was much improved, and lenders are looking to become active once again. However, they will do so with more caution this time around.
Tags: AFSA, dealer, Fair and Accurate Credit Transactions Act of 2003, Federal Trade Commission, finance, risk-based pricing rule
March 2009 - Cover Story
Dealers and industry executives address questions about the future of the auto industry and the U.S. economy at the 2009 NADA Convention and Expo.
Tags: Banks, BB&T , chase, Chrysler Financial Services , CUDL, dealer, DEALERTRACK, GMAC Financial Services, JP Morgan , NADA, PNC, SunTrust
March 2009 - Feature
By Kristen Force
There are reasons why The Suburban Collection, the 14th largest dealer group in the nation, has achieved 60 years in the business. Learn how the dealer group has maintained its success.
Tags: Compliance, dealer, Florida, JP Morgan Chase, Michigan, NADA, Saturn, Volvo
February 2009 - Feature
By Glenn Roberts
Today’s credit crisis means one thing: It’s back to basics. F&I expert lays out six principles guiding today’s reality, and discusses why sales will be critical to your dealership’s success.
Tags: credit, dealer, Qualifying Buyers, sales department, tips for success
By Amit Maheshwari
While dealers continue to seek out new profit streams, one area of potential new business remains relatively untapped — the automotive accessory market.
Tags: Accessory Market, credit, dealer, DEALERTRACK, sales department, tips for success
By Read what's being said about F&I Software
Read what's being said about F&I Software
Tags: dealer, DEALERTRACK, Market Scan, Software
September 2006 - Feature
By Jimmy Atkinson
A well-run, successful dealership starts with strong management. Develop a plan and continually emphasize its importance to all employees.
Tags: dealer, sales process, training
Get up-to-the-minute news and information about the automotive finance and insurance industry. SUBSCRIBE!
View the latest e-newsletter eWeekly
By Gregory Arroyo Guitar Center is doing its best to prove the editor’s 10-year-old prediction that brick-and-mortar retailers would always have a role in the online shopping experience.
By Marv Eleazer The magazine’s from-the-trenches blogger describes how his days as a spitfire preacher influenced his style in the F&I office — and not the way you might think.
By Cory Mosley The magazine’s sales expert explains how you can plan and execute long-term strategies without losing sight of your day-to-day responsibilities.
By Jim Ziegler ‘Da Man’ gets a little reflective about his recent surgery before regaining form and doing what he does best.
Save time and money. Search for auto-dealer jobs. Advance your career. Access our career coaching services.
$10.00
In This Issue Here are some of the Highlights: