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March 2012 - Feature

In High Demand

The demand for digital marketing tools at NADA 2012 was a tell-tale sign of the industry’s changing attitude toward the Internet.

By Jennifer Washington

The demand for digital marketing tools at NADA 2012 was a tell-tale sign of the industry’s changing attitude toward the Internet.

Tags: chat software, dealer websites, eBay Motors, Internet leads, inventory, iPad Business Applications, lead generation, lead management, live chat, marketing, mobile applications, mobile leads, mobile solution, Mobile Website, online reputation management, Social Media, Web Marketing

February 2011 - Cover Story

Climb to the Top

RBM North sells Mercedes-Benz brand accessories, such as hats, T-shirts and teddy bears, at its boutique.

By Justina Ly

RBM North overcame an undeveloped market and stiff competition to become one of the top-rated high-line dealerships in the greater Atlanta area.

Tags: inventory, marketing, Mercedes-Benz, online reputation management, search engine optimization, Web Marketing

April 2010 - Feature

What’s the New Normal?

By Gregory Arroyo

With lenders in a better mood these days, could we see a return to normalcy? Well, not so fast. Consumers still need some TLC.

Tags: Auto ABS, Editorial Page, inventory, NADA

April 2010 - Feature

Technology Takes Center Stage

Speaking on legislation that could enact the Consumer Financial Protection Agency, AFSA's Bill Himpler said the new agency might be off the table, but warned that regulators "still want a pound of flesh from the bank industry." As if on cue, Sen. Christopher Dodd (D-Conn.) who is championing finance reform legislation, unveiled a new bill in March that would create a consumer division inside the Federal Reserve, which AFSA opposes.

By Gregory Arroyo

Dealers at the industry's annual get-together said the Internet will set the terms for the market's recovery.

Tags: AFSA, credit unions, dealer, F&I products, Internet, inventory, NADA, parts and service, Social Media, technology

April 2010 - Cover Story

Data-Driven Success

<b><i>Deal Jacket</b></i><br> <b>Name:</b> Bill Pearson, co-owner of Finish Line Ford <br> <b>Location:</b> Peoria, Ill.<br> <b>Software Providers:</b> DMS – Reynolds; Menu – Ristken; Inventory – vAuto, Reynolds and Liquid Motors; Desking – Reynolds; Lead Generation – Dealer.com, AutoTrader.com, Cars.com and more; CRM – Dealer.com<br> <b>F&I products:</b> vehicle service contracts, GAP, credit life insurance, roadside hazard protection, tire-and-wheel protection, key replacement

By Justina Ly

Ford dealer talks about how software helped his Peoria, Ill.-based outlet stay out of the red last year, and now has him primed to increase sales by 750 units.

Tags: F&I products, F&I revenue, inventory, Software, Vehicle Sales

March 2010 - Feature

Pricing Value in the Internet Age

By Dale Pollack

The Internet has certainly changed how dealers price their used-vehicle inventory, but technology providers are moving quickly to level the playing field.

Tags: inventory, Vehicle Sales

January 2010 - Feature

The Evolution of the Front-End

By Gregory Arroyo

The magazine chats with F&I guru Ron Martin about how the front-end has evolved since the onset of the economic downturn.

Tags: F&I products, front-end, inventory

December 2009 - Feature

Preparing for Tax Season

By Rob Hagen

One thing is for certain, tax season won’t be like years past. Getting an early start is still key, but strategies will need to be reexamined. Find out what dealers are doing differently this year to prepare for this huge selling opportunity.

Tags: inventory, lender strategies, marketing, tax season

December 2009 - Cover Story

Stock Up/Stock Down

Software solutions are quickly taking the guessing game out of inventory management. Tools like the one offered through Resource Automotive's VIP Total Dealership Solutions program can even tell dealers which used vehicles lend themselves to higher F&I profits.

By Gregory Arroyo

Experts believe the volatility the used-vehicle market experienced this year may not be temporary, and say dealers will need a culture change if they hope to succeed in this new environment.

Tags: Cash for Clunkers program, DEALERTRACK, Edmunds.com, inventory, Kelley Blue Book, NADA Used Car Guide, Resource Automotive, used vehicles, vAuto

August 2009 - WebXclusive

Taking the BHPH Plunge

By Rob Hagen

So you’ve decided to give it a go. The first thing you need to do is create a business plan for your new buy-here, pay-here operation. Special finance trainer provides the five things your business plan must have.

Tags: BHPH, buy-here, pay-here , Deal Structuring, initial capital, inventory, loan portfolios, used vehicles

May 2009 - Feature

It’s All About The Deal

By Gregory Arroyo

You know, the more things change, the more they stay the same. As much as I wish I could claim to be the first to apply that phrase to the F&I office, I can’t. The credit must go to Julie Horns, an F&I pro I talked to for my technology story.

Tags: Editorial Page, inventory, lead generation, NADA

May 2009 - Cover Story

Downturn Opens Door for Technology

By Gregory Arroyo

Despite the prospect of losing dealer customers, software makers see a silver lining in today’s economic downturn. In fact, some providers believe the recession will be the vehicle to the industry’s digital future.

Tags: ADP Dealer Services, Chrysler Financial Services , dealership management system, DEALERTRACK, inventory, NADA, RouteOne, technology

May 2009 - Feature

4 Keys to Inventory Management

Use a four-part plan to help you manage your used-vehicle inventory.

By Tim Zierden

Tim Zierden, general manager of inventory management solutions at DealerTrack, shares how a dealership can improve its inventory management.

Tags: DEALERTRACK, inventory

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Done Deal

Gregory Arroyo
Clicking for Service

By Gregory Arroyo
Guitar Center is doing its best to prove the editor’s 10-year-old prediction that brick-and-mortar retailers would always have a role in the online shopping experience.

Mad Marv

Marv Eleazer
Longing, Not Loathing

By Marv Eleazer
The magazine’s from-the-trenches blogger describes how his days as a spitfire preacher influenced his style in the F&I office — and not the way you might think.

Sales Driver

Cory Mosley
Execution Plan

By Cory Mosley
The magazine’s sales expert explains how you can plan and execute long-term strategies without losing sight of your day-to-day responsibilities.

On the Point

Jim Ziegler
Stop That Train!

By Jim Ziegler
‘Da Man’ gets a little reflective about his recent surgery before regaining form and doing what he does best.

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F&I and Showroom - August 2011

In This Issue
Here are some of the Highlights:

  • She’s Buying
  • Character Development
  • Ending the Cycle
    And much more…

    • News Channels

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