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July 2011 - WebXclusive

Bubble Economics: Predicting the Used-Vehicle Correction

ALG’s Eric Lyman talks to the magazine about the potential pricing bubble looming over the used-vehicle market in this exclusive interview with F&I and Showroom magazine.

By Jennifer Washington

ALG’s Eric Lyman talks to the magazine about the potential pricing bubble looming over the used-vehicle market in this exclusive interview with F&I and Showroom magazine.

Tags: ALG, manufacturer incentives, residual values, trade-in value, used vehicles, used-vehicle values

February 2011 - WebXclusive

Web Exclusive: Borgmann to Lead Capital One Auto Finance

By Tariq Kamal

Capital One has named Kevin Borgmann as the new president of its auto finance unit. In an exclusive interview with F&I and Showroom, he shared his goals for Capital One Auto Finance in 2011 and beyond.

Tags: Capital One Auto Finance

January 2011 - WebXclusive

Lexus Giant Adapts to the Times

The magazine takes a look inside the world’s largest Lexus dealership to learn how a new approach to F&I, CPO sales and online marketing helped it survive the Great Recession.

Department heads Greg Zeigler, Lance Digges and Bob Glasser each played a role in boosting JM Lexus’ revenue from CPO units when new-vehicle sales began to slip.

By Joan Shim

The magazine takes a look inside the world’s largest Lexus dealership to learn how a new approach to F&I, CPO sales and online marketing helped it survive the Great Recession.

Tags: Lexus, sales, Web Marketing

January 2011 - WebXclusive

Social Media’s True Calling

Social media is a great marketing tool, but it shouldn’t be treated as such. Expert explains why linking social media to your community outreach efforts might be the way to go.

By David Johnson

Expert explains why linking social media to your community outreach efforts might be the way to go.

Tags: Social Media, tips for success

January 2011 - WebXclusive

10 Fixes to F&I’s Biggest Challenges

"Control what you can control" is the usual answer to most problems. F&I expert shows you how to take control of the 10 biggest challenges F&I managers faced in 2010.

By George Angus

F&I expert shows you how to take control of the 10 biggest challenges F&I managers faced in 2010.

Tags: finance, sales, tips for success

February 2010 - WebXclusive

Protective Talks Credit, F&I Products and GAP’s Improved Stance

By Gregory Arroyo

The magazine goes one-on-one with Brent Griggs, president of Protective’s Asset Protection Division, to discuss a host of topics ― from the F&I product sales and the credit market, to the company’s recent purchase of Prizm. Find out why the company is feeling positive about the coming year.

Tags: ancillary products, Cash for Clunkers program, F&I sales, GAP, Prizm Group, Protective, Reinsurance, service contracts

November 2009 - WebXclusive

AFSA to Dealers: We’re Not Out of the Woods Yet With Proposed CFPA

Getting dealers excluded from the Consumer Financial Protection Agency Act of 2009 was a nice victory for the automotive industry, but a key financial services organization says the fight is not over yet.

By Chris Stinebert, AFSA

For the time being, dealers have been exempted from the CFPA’s oversight, but that could change at anytime. And even if dealers are fortunate enough to remain excluded from the final bill, they could still feel the CFPA’s adverse effects. Find out how.

August 2009 - WebXclusive

The Marketing Divide: Special Finance vs. BHPH

By Denny Long

The current environment has created more opportunities to serve credit-challenged customers than you may realize.

Tags: bankruptcies, BHPH, Credit Scores, Internet leads, special finance

August 2009 - WebXclusive

The Head-Butt Bill

By Thomas B. Hudson

Pending legislation aimed at predatory lenders could spell trouble for F&I managers as well.

August 2009 - WebXclusive

Taking the BHPH Plunge

By Rob Hagen

So you’ve decided to give it a go. The first thing you need to do is create a business plan for your new buy-here, pay-here operation. Special finance trainer provides the five things your business plan must have.

Tags: BHPH, buy-here, pay-here , Deal Structuring, initial capital, inventory, loan portfolios, used vehicles

August 2009 - WebXclusive

The BHPH Debate

By David Kelly

Get inside the head of this special finance dealer, and find out if the buy-here, pay-here model is right for you.

Tags: Auto Loans, BHPH, buy-here, pay-here

August 2009 - WebXclusive

Smarter Choices Lead to Smarter Actions

By Ashley Herndon

When it comes to the buy-here, pay-here model, payment assurance technology definitely strengthens a dealer’s ability to keep customers current. But these devices are only part of the equation for a successful operation.

Tags: BHPH, buy-here, pay-here , payment assurance systems

August 2009 - WebXclusive

Virtual Roundtable: Execs Discuss BHPH Model

By Editorial Staff

With credit availability still a problem, four executives come together to discuss what is becoming an increasingly popular alternative: the buy-here, pay-here model.

Tags: BHPH, buy-here, pay-here , FinCo Management, Global Debt Network, PassTime, Western Funding Inc.

August 2009 - WebXclusive

Calculating Tomorrow’s ROI on Internet Leads

By Rob Hagen

Internet leads can be frustrating, but there can be hidden treasures in each one. Rob Hagen goes on a digging expedition, and shows you why there is no such thing as a bad lead.

Tags: business development center, e-mail blasts, F&I, Internet leads

July 2009 - WebXclusive

Delivering for the Mailman

By Tariq Kamal

By the time she joined the team at Karl Malone Toyota, Staci Patch already had several seasons’ worth of dealership and finance company experience on her stat sheet. Read on to learn why Patch and her boss, lenders and customers all agree that her current position is the one she was born to play.

July 2009 - WebXclusive

Need Analysis Checklist for Subprime Customers

By Rob Hagen

Use this checklist to determine the financing and vehicle options you can provide for each of your credit-challenged customers.

Tags: credit-challenged, needs-analysis questions

July 2009 - WebXclusive

Unemployment Rates vs. Defaults

By Nick Levenstein

Understanding why the performance of auto loan-based portfolios is improving even as the economy is contracting is the key to knowing when to package and sell your retail installment contracts.

Tags: Auto ABS, automotive retail installment contracts, unemployment rates

July 2009 - WebXclusive

Calling the Cops at Repo Time? Maybe Not.

By Thomas B. Hudson

Assistance from local law enforcement in a repossession can sometimes do more harm than good.

July 2009 - WebXclusive

A Better Way to Qualify Prospects

By Denny Long

Times have changed, and dealers shouldn't have to play guessing games to get customers to the right department.

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Done Deal

Clicking for Service

By Gregory Arroyo
Guitar Center is doing its best to prove the editor’s 10-year-old prediction that brick-and-mortar retailers would always have a role in the online shopping experience.

Mad Marv

Longing, Not Loathing

By Marv Eleazer
The magazine’s from-the-trenches blogger describes how his days as a spitfire preacher influenced his style in the F&I office — and not the way you might think.

Sales Driver

Execution Plan

By Cory Mosley
The magazine’s sales expert explains how you can plan and execute long-term strategies without losing sight of your day-to-day responsibilities.

On the Point

Stop That Train!

By Jim Ziegler
‘Da Man’ gets a little reflective about his recent surgery before regaining form and doing what he does best.

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F&I and Showroom - October 2011

In This Issue
Here are some of the Highlights:

Setting the Pace

Lights, Camera, Action!

Mobile Goes Mainstream
And much more…

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MAGAZINE

ALG’s Eric Lyman talks to the magazine about the potential pricing bubble looming over the used-vehicle market in this exclusive interview with F&I and Showroom magazine.

The magazine takes a look inside the world’s largest Lexus dealership to learn how a new approach to F&I, CPO sales and online marketing helped it survive the Great Recession.

Social media is a great marketing tool, but it shouldn’t be treated as such. Expert explains why linking social media to your community outreach efforts might be the way to go.

"Control what you can control" is the usual answer to most problems. F&I expert shows you how to take control of the 10 biggest challenges F&I managers faced in 2010.

Getting dealers excluded from the Consumer Financial Protection Agency Act of 2009 was a nice victory for the automotive industry, but a key financial services organization says the fight is not over yet.

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