May 10, 2012
‘Da Man’ gets a little reflective about his recent surgery before regaining form and doing what he does best.
Tags: 2013 Nissan Altima, Carlos Ghosn, Chevrolet Volt, Ford Fusion, Hyundai Genesis, Jim Ziegler, John Krafcik , Mazda 6, New York International Auto Show
Author: Jim Ziegler | Posted @ Thursday, May 10, 2012 5:11 PM | » Comments(0)
April 16, 2012
‘Da Man’ dishes out the shots this month, but there’s a rhyme and reason to his madness. Check out what he says about the Volt, Mazda’s leadership and more.
Author: Jim Ziegler | Posted @ Monday, April 16, 2012 9:55 AM | » Comments(0)
March 12, 2012
From outrage over factory-mandated image programs to TrueCar, ‘Da Man’ delves into the hot-button issues on dealers’ minds at NADA 2012.
Tags: dealership management system, DMS, Generation Y, NADA, NADA Convention & Expo, TrueCar
Author: Jim Ziegler | Posted @ Monday, March 12, 2012 11:08 AM | » Comments(0)
February 1, 2012
If you want to be a top-flight dealership, you’ll need to be clear about who you are and what you’re about. ‘Da Man’ explains.
Tags: policies, tips for success, training
Author: Jim Ziegler | Posted @ Wednesday, February 1, 2012 3:25 PM | » Comments(1)
January 17, 2012
It’s not a ‘knowing’ problem that plagues dealerships; it’s a ‘doing’ problem. ‘Da Man’ explains why most training efforts fail before the trainer even leaves the store.
Tags: F&I manager, training
Author: Jim Ziegler | Posted @ Tuesday, January 17, 2012 11:42 AM | » Comments(4)
December 1, 2011
Buying a car has always been an emotional experience, so why get mechanical? ‘Da Man’ digs deep to help you close more deals.
Tags: F&I presentation, training
Author: Jim Ziegler | Posted @ Thursday, December 1, 2011 2:43 PM | » Comments(3)
October 31, 2011
‘Da Man’ explains why shrugging off your dealership’s customer relationship management system could be costing you big bucks.
Tags: CRM, customer retention, Customer Service
Author: Jim Ziegler | Posted @ Monday, October 31, 2011 11:37 AM | » Comments(4)
October 7, 2011
Even the most talented sales teams need supervision. “Da Man” has a plan for keeping your process running like clockwork.
Tags: F&I manager, sales department, training
Author: Jim Ziegler | Posted @ Friday, October 7, 2011 12:32 PM | » Comments(6)
September 29, 2011
‘Da Man’ says it’s time for dealers to stop believing in the flawed logic that says it’s impossible to make a profit in today’s Internet age.
Tags: dealer, F&I profit, profit
Author: Jim Ziegler | Posted @ Thursday, September 29, 2011 3:01 PM | » Comments(0)
The magazine’s new columnist says the battle between ‘new school’ and ‘old school’ needs to stop. The reality, he says, is that both schools of thought are necessary in today’s retail environment.
Tags: training
Author: Jim Ziegler | Posted @ Thursday, September 29, 2011 2:54 PM | » Comments(1)
President & CEO of Ziegler SuperSystems
Jim 'Da Man' Ziegler joined the magazine in 2011 to deliver his On-the-Point message about the car business to dealer principals and store managers. He'll offer strategy advice on everything from sales and F&I to marketing in the digital age. Catch him every month at www.fi-magazine.com.
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