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Done Deal

Gregory Arroyo
Being the Consumer

By Gregory Arroyo
‘Be easy to do business with’ isn’t just some trainer-created slogan; it’s what today’s market demands.

Mad Marv

Marv Eleazer
The Truth About PVR

By Marv Eleazer
F&I’s from-the-trenches columnist says there might be more to calculating PVR than simply dividing F&I gross by monthly retail sales.

Sales Driver

Cory Mosley
A Basic Problem

By Cory Mosley
Getting back to basics is good for slumps, but they do nothing to push you forward. F&I’s sales columnist weighs in.

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F&I Magazine - September 2009

In This Issue

  • A Dealer’s Guide to Compliant Paperwork
  • The Biweekly Catch
  • Hopeful Signs
      and much more…

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