10 ‘Next’ Practices for F&I
Don’t let so-called ‘best practices’ get in the way of your performance or your customers’ needs. The magazine’s resident F&I expert lists the 10 ‘next practices’ that are driving processes at top dealerships.
Head of the Class
Since buckling down and hitting the books in 2011, the finance team at Hoy Fox Toyota has been enjoying bigger numbers and stronger confidence in their store’s processes.
Return to Normalcy
The industry shifts its gaze to leasing as the segment realizes gains and prompts dealers to update their processes.
Closing the Gap
Get a complete breakdown of a GAP objection-handling technique insurance companies don’t want you to know about.
Selling the Service ‘Up’
Fixed-ops expert opens his four-part series on establishing a sales process for parts and service with a primer on what considerations need to be made.