February 2012 - Cover Story
By Jennifer Washington
Since buckling down and hitting the books in 2011, the finance team at Hoy Fox Toyota has been enjoying bigger numbers and stronger confidence in their store’s processes.
Tags: F&I department, F&I manager, F&I menus, F&I presentation, F&I process, F&I products, F&I sales, finance, GSFSGroup, Gulf States Toyota
February 2012 - Feature
By Tony Dupaquier
Get a complete breakdown of a GAP objection-handling technique insurance companies don’t want you to know about.
Tags: F&I presentation, GAP, objection handling, word tracks
March 2011 - Feature
By Gerry Gould
The right prop can be the perfect objection killer, but choose your tools wisely.
Tags: F&I menus, F&I presentation, F&I products, sales tactics
May 2004 - Feature
By Jan Kelly
Mastering the art of negotiation includes using the power of small numbers and making an impression with your last words.
Tags: F&I presentation, tips for success, training
March 2004 - Feature
On your mark . . .
Tags: Customer Service, F&I presentation, tips for success, training
Save time and money. Search for auto-dealer jobs. Advance your career. Access our career coaching services.