February 2012 - Cover Story
By Jennifer Washington
Since buckling down and hitting the books in 2011, the finance team at Hoy Fox Toyota has been enjoying bigger numbers and stronger confidence in their store’s processes.
Tags: F&I department, F&I manager, F&I menus, F&I presentation, F&I process, F&I products, F&I sales, finance, GSFSGroup, Gulf States Toyota
November 2009 - Feature
By Ron Martin
It's definitely easy to get wrapped up in all of the negatives these days. F&I trainer provides a head-clearing lesson and reveals the five factors every F&I manager should be focused on.
Tags: CSI, F&I income, F&I sales
December 2005 - Feature
By Ronald J. Reahard
F&I managers should know what is expected of them based on their pay plans. Emphasize percentages and CSI rather than just total dollars.
Tags: charge-backs, CSI, F&I manager, F&I sales, incentives, payment plan, product penetration
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