November 2011 - Feature
By Jennifer Washington
The magazine’s annual conference brought together six of the industry’s top trainers to talk shop, but the age-old battle between sales and F&I dominated the conversation.
Tags: American Finance & Automotive Services, desk managers, F&I department, F&I manager, GSFSGroup, Hiring, JM&A Group, Reahard & Associates, Resource Automotive, Safe-Guard, sales department, sales manager, training
October 2011 - Feature
By Ronald J. Reahard
The desk can be critical to a dealership’s success, but overstepping its boundaries can leave a store vulnerable. The magazine’s F&I pro draws a line in the sand.
Tags: desk managers, F&I department, F&I manager, F&I office
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