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Global Online Automotive Certifications from CIRAS
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At the Center for International Retail Automotive Standards, we believe that both retail organizations and their individual employees can advance the Trade through pursuit of our certifications which are based on the proposition of continuous
improvement of the selling process, of sales integrity and of legal compliance. It is our corporate Mission to encourage and support quality standards for the worldwide automotive retail professions through a complex of web-based reviews and certifications. Our Certification Reviews add a unique focus on integrity and the selling and reselling functions essential for top performance in the industry, complementing the previous work and study of the candidates and enhancing their ability to give value to their organizations and their customers while contributing to the overall professionalizing of the trade.
Now Available
- FSP - Financial Services Professional - Enrollment $575 (F&I personnel and candidates)
This FSP Certification Program is designed to complement the prior education, training and work experience of the participants, while enhancing their current performance.
Some of the key targets of the program include:
- Menu presentation for efficiency and consistency
- Objection handling for effective customer conversion techniques
- Legal compliance for greater accountability
- Deal structuring and budgeting proficiency
Included in the FSP Certification Program:
- Sixty days access to CIRAS online Pre-Certification Review
- Copy of CARLAW" F&I Desk Book by Counserlorlibrary.com
- Six month subscription to Spot Delivery
- Two year professional membership to CIRAS
- Industry certificate upon passing the exam
- Award of FSP designation for your business card
- Discounting price for re-certification every two years
- Listing your name in the CIRAS worldwide roster
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- CSP - Customer Service Professional - Enrollment $95 (CSI Certification for all personnel)
This CSP certification was carefully developed to provide insight into CSI.
Some of the key targets of the program include:
- A comprehensive approach to earn consistently high CSI scores
- How and when to present a CSI survey
- How to use CSI surveys to improve dealership's services
- How to use CSI surveys as market predictor models
- Ideas to improve and maintain the full range of CSI metrics
- Ways to increase product and dealer loyalty
Included in the CSP Certification program:
- Sixty days access to CIRAS online Pre-Certification Review
- Two year professional membership to CIRAS
- Industry certificate upon passing the exam
- Award of CSP designation for your business card
- Discounted price for re-certification every two years
- Listing of your name in the CIRAS worldwide roster
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Coming Soon
- PSA - Professional Service Advisor
- RCP - Rental Car Professional
- SMP - Sales and Marketing Professional
- UVP - Used Vehicle Professional
For more information please visit our website at: www.ciras.com,
or call us at (877) 998-7200 for enrollment information.
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