E-NEWSLETTER

IAS announced that it will release SmartOffer, an e-mail-based F&I presentation program designed to allow dealers to present and sell product to Internet customers.

Tags: F&I presentation, IAS, Internet, Internet leads, Internet sales, Internet shopper

Gerry Gould believes F&I managers should jump into the menu presentation as soon as the customer sits down in their office. The director of training for UDS explains why in this week’s Tip of the Week.

Tags: F&I menu, F&I menus, F&I presentation, UDS

John Vecchioni offers five steps to achieving a proper customer turnover from sales to F&I. United Car Care’s director of F&I development also offers some useful tips on how salespeople can really tee up the F&I manager.

Tags: F&I presentation, sales department, sales tactics, turnover, United Car Care

UDS’s Gerry Gould runs through five words that need to become part of every F&I manager’s lexicon.

Tags: F&I presentation, training, UDS

Gerry Gould, United Development Systems’ direct of training, provides his take on why the customer interview is so important in Part 1 of this three-tip series. He’ll also talk about what five questions a properly conducted interview will answer in the minds of consumers.

Tags: F&I presentation, F&I sales, sales tactics, tips for success

Point-of-sale materials, such as product brochures, serve as a nice aid on the road to an F&I product sale, but be careful, says Gerry Gould in this week’s “Tip of the Week.”

Tags: F&I presentation, F&I sales, sales tactics, tips for success, training

F&I managers interested in participating in F&I and Showroom magazine's new F&Idol contest have 10 days to submit their entries. Entries can be recorded using an iPhone, Android phone, Flip video camera, iPad, Webcam or any other video recording device.

Tags: F&I presentation, F&I products, objection handling