March 8, 2012
UDS’ Gerry Gould delivers Part 2 of his five-part series on the business office’s Top 5 responsibilities.
Tags: F&I profit, F&I profits, profit, tips for success, training, UDS
March 2, 2012
Adding to the dealership's bottom line is the duty of all F&I managers, but it's not their only responsibility. UDS’ Gerry Gould addresses an F&I manager’s No. 1 responsibility in part one of his five-part series.
Tags: training, UDS, Vehicle Sales
February 7, 2012
If the customer says “No” to a product, don’t ask “Why?” Instead, have a conversation. Gerry Gould shows you how in this week’s Tip of the Week.
Tags: objection handling, UDS
January 19, 2012
UDS’s Gerry Gould offers a tip for easing into that all-important “which option works best for you” question.
Tags: training, UDS
December 27, 2011
Gerry Gould believes F&I managers should jump into the menu presentation as soon as the customer sits down in their office. The director of training for UDS explains why in this week’s Tip of the Week.
Tags: F&I menu, F&I menus, F&I presentation, UDS
December 6, 2011
When trying to sell value, pricing can get in the way. UDS’s Gerry Gould, however, believes that having product pricing on the menu can help drive a sale.
Tags: F&I menus, F&I pricing, training, Transaction Prices, UDS
November 3, 2011
UDS’s Gerry Gould runs through five words that need to become part of every F&I manager’s lexicon.
Tags: F&I presentation, training, UDS
October 25, 2011
UDS’s Gerry Gould offers a simple tip on how to keep your averages up when faced with customers that simply won’t buy.
Tags: F&I office, tips for success, training, UDS
September 22, 2011
Gerry Gould, director of training for United Development Systems, completes Part 3 of his three-part series on the customer interview. In this edition, he talks about where to conduct the customer interview.
Tags: customer interview, tips for success, UDS
August 16, 2011
Gerry Gould, United Development Systems’ director of training, talks about why the location of the customer interview is so important in Part 2 of this three-tip series.
Tags: F&I manager, training, UDS
January 25, 2011
The organizers of the first annual Agent Summit have announced that Randy Crisorio, president of Clearwater, Fla.-based United Development Systems Inc. (UDS), will deliver the event’s keynote address.
Tags: Agent Summit, UDS
Save time and money. Search for auto-dealer jobs. Advance your career. Access our career coaching services.