E-NEWSLETTER

David Westcott was elected the 2012 National Automobile Dealers Association vice chairman. The North Carolina dealer will take office at the 2012 NADA-ATD Convention and Expo.

Tags: dealer, NADA

In his fourth edition of book, Joe Verde offers his take on how dealers can grow their operations in today’s challenging market.

Tags: dealer, Joe Verde, training

Using NADA University’s online resources, the Texas Automobile Dealers Association has launched the Texas Dealer Academy program to provide young dealers in the state with access to online professional development training.

Tags: dealer, NADA, NADA University, training

NCM Associates has added new education programs for automotive dealers and their managers, including one geared for general managers.

Tags: dealer, NCM Associates, training

A new CarGurus study suggests that a car dealer's candor and responsiveness carry significant weight with an online shopper and can make or break a sale, sometimes even before the consumer meets the dealer in person.

Tags: customer retention, Customer Service, dealer