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February 7, 2012

VIDEO: Tip of the Week

If the customer says “No” to a product, don’t ask “Why?” Instead, have a conversation. Gerry Gould shows you how in this week’s Tip of the Week.

Tags: objection handling, UDS

July 26, 2011

F&Idol Contest: Deadline Approaching

F&I managers interested in participating in F&I and Showroom magazine's new F&Idol contest have 10 days to submit their entries. Entries can be recorded using an iPhone, Android phone, Flip video camera, iPad, Webcam or any other video recording device.

Tags: F&I presentation, F&I products, objection handling

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