March 13, 2012
NCM Associates announced the launch of its Deep-Dive Seminar for general managers, scheduled for April 16-20 in Dallas.
Tags: general manager, NCM Associates, training
Retail automotive industry veteran Ron Fortt announced the launch of Automotive Retail Solutions, an independent consulting and training company providing products and services to the automotive industry.
Tags: Automotive Retail Solutions, business development center, extended warranties, parts and service, service contracts, training, windshield protection
March 8, 2012
UDS’ Gerry Gould delivers Part 2 of his five-part series on the business office’s Top 5 responsibilities.
Tags: F&I profit, F&I profits, profit, tips for success, training, UDS
EFG Companies, a financial service products administrator, announced the establishment of a professional services division that will provide dealers with training, recruiting and marketing services.
Tags: EFG Companies, F&I professional, Hiring, training
NADA University announced it is now offering all of its legal and regulatory webinars — live and on-demand — at no cost to NADA and American Truck Dealer members and their staffs.
Tags: Credit Scores, FEDERAL REGULATION, financial regulation, FLOORPLAN FINANCING, LEGAL, NADA University, Red Flags Rule, risk-based pricing rule, training, Web tools
March 2, 2012
Adding to the dealership's bottom line is the duty of all F&I managers, but it's not their only responsibility. UDS’ Gerry Gould addresses an F&I manager’s No. 1 responsibility in part one of his five-part series.
Tags: training, UDS, Vehicle Sales
February 9, 2012
NCM Associates was selected by General Motors Minority Dealer Development (GM MDD) as the exclusive provider of an in-dealership consulting program designed to improve automotive dealership profitability.
Tags: General Motors, NCM Associates, profit, training
January 24, 2012
F&I Coach John Vecchioni details a simple and effective process for introducing customers to the service department.
Tags: parts and service, sales department, tips for success, training, United Car Care
January 19, 2012
UDS’s Gerry Gould offers a tip for easing into that all-important “which option works best for you” question.
Tags: training, UDS
December 13, 2011
John Vecchioni, national trainer for United Car Care, debunks the myth that cash buyers don’t make for good F&I customers. He also identifies the one product that can rescue your averages.
Tags: cash, cash conversion, training, United Car Care
DealerTrack announced it will host a free webinar on the most critical compliance issues dealerships face today.
Tags: Compliance, DEALERTRACK, training
December 6, 2011
When trying to sell value, pricing can get in the way. UDS’s Gerry Gould, however, believes that having product pricing on the menu can help drive a sale.
Tags: F&I menus, F&I pricing, training, Transaction Prices, UDS
December 1, 2011
DrivingSales announced that it has acquired Revenue Guru and will bring on founder Dennis Galbraith to lead and develop DrivingSales’ new research and data division.
Tags: DrivingSales, Revenue Guru, training
November 29, 2011
The F&I coach, John Vecchioni, offers a few tips on how to make role-playing an effective exercise. The national trainer for United Car Care also talks about the critical role one’s colleagues play.
Tags: role playing, training, United Car Care
November 17, 2011
The magazine has posted new video footage of the five F&Idol category winners running through their product pitches.
Tags: F&I products, GAP, key replacement, service contracts, tire and wheel, training, vehicle theft
November 10, 2011
When it comes to buying a car, consumers are concerned with three things. United Car Care’s John Vecchioni reveals what they are and how addressing them earlier on will improve the dealership's chances of making a sale.
Tags: Customer Service, training, United Car Care
November 3, 2011
UDS’s Gerry Gould runs through five words that need to become part of every F&I manager’s lexicon.
Tags: F&I presentation, training, UDS
October 25, 2011
UDS’s Gerry Gould offers a simple tip on how to keep your averages up when faced with customers that simply won’t buy.
Tags: F&I office, tips for success, training, UDS
Organizers of Agent Summit 2012 have announced that John Braganini, principal of Great Lakes Companies, will deliver the event's evening keynote address.
Tags: Agent Summit, general agents, training
October 6, 2011
Readers of F&I and Showroom voted Greg Paul “GP” Anderson the winner of the magazine’s inaugural F&Idol contest. The F&I manager for Thielen Motors, Park Rapids, Minn., was honored during a special ceremony at the publication’s Industry Summit 2011.
Tags: FandIdol, GAP, Industry Summit 2011, key replacement, service contracts, tire and wheel, training, vehicle theft
Izmocars and Ask Patty have partnered to offer training that will provide women with a better in-store purchasing experience and help dealers capture a larger share of the accessories market.
Tags: accessories department, accessories selling, Accessory Market, AskPatty.com, izmocars, training
September 20, 2011
NADA University will hold a week-long seminar for general managers and aspiring GMs at the NADA headquarters in McLean, Va.
Tags: general manager, NADA, NADA University, training
September 13, 2011
The National Automotive Finance (NAF) Association will kick off its 16th annual conference on May 30 at the Omni Fort Worth Hotel in Texas.
Tags: finance, NAF Association, National Automotive Finance Association, nonprime, training
Organizers of the second annual Agent Summit, scheduled for March 12–14, 2012, at Caesars Palace in Las Vegas, have announced that leading trainer Paul Webb will deliver the event's opening keynote address.
Tags: Agent Summit, training
September 6, 2011
General Motors announced that it has retained the services of its former vice chair, as he will continue to work with the company on a part-time consultancy basis.
Tags: Bob Lutz, General Motors, training
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