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February 9, 2012

Economy, Aging Vehicles Drive ‘Do-It-Yourselfers,’ AutoMD.com Reports

The economy and aging vehicle population continues to spur more car owners to do more of their own auto repairs, according to AutoMD.com’s 2012 DIY Report.

Tags: AutoMD.com, consumer buying habits, vehicle maintenance

July 18, 2011

MPi Releases Upsell Process eBook for Auto Dealers

MPi’s new eBook, “Earning the Green Light to Customer Upsell Profitability,” contains information on what service advisors need to know about upselling customers, how to do it correctly and how to do it so customers sell themselves.

Tags: MPi, parts and service, sales process, training, vehicle maintenance

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