February 2012 - Cover Story
By Jennifer Washington
Since buckling down and hitting the books in 2011, the finance team at Hoy Fox Toyota has been enjoying bigger numbers and stronger confidence in their store’s processes.
Tags: F&I department, F&I manager, F&I menus, F&I presentation, F&I process, F&I products, F&I sales, finance, GSFSGroup, Gulf States Toyota
February 2012 - Feature
By Tony Dupaquier
Get a complete breakdown of a GAP objection-handling technique insurance companies don’t want you to know about.
Tags: F&I presentation, GAP, objection handling, word tracks
October 2011 - Feature
These five individuals were named category winners for having the best on-camera F&I presentations in five categories. Find out what strategies they employ in the F&I office.
Tags: F&I presentation, FandIdol, GAP, Industry Summit 2011, key replacement, service contracts, tire and wheel, vehicle theft
March 2011 - Feature
By Gerry Gould
The right prop can be the perfect objection killer, but choose your tools wisely.
Tags: F&I menus, F&I presentation, F&I products, sales tactics
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