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February 2012 - Feature

Closing the Gap

Get a complete breakdown of a GAP objection-handling technique insurance companies don’t want you to know about.

<p>It&rsquo;s important to explain why most GAP policies offered through the dealership have more benefits and value than those sold by insurance companies.</p>

By Tony Dupaquier

Get a complete breakdown of a GAP objection-handling technique insurance companies don’t want you to know about.

Tags: F&I presentation, GAP, objection handling, word tracks

November 2011 - Feature

Profile: Magazine Goes One-On-One With F&Idol Winner

The winner of the inaugural F&Idol contest is a man of many stories. In fact, that’s what endeared him to our judges and the more than 3,000 readers who voted for him.

<p>GP Anderson accepts his trophy and prize money from the magazine&rsquo;s executive editor, Gregory Arroyo, Industry Summit event manager Adriana Michaels and Bob Corbin, president of IAS.</p>

By Gregory Arroyo

The winner of the inaugural F&Idol contest is a man of many stories. In fact, that’s what endeared him to our judges and the more than 3,000 readers who voted for him.

Tags: FandIdol, GAP, IAS, Industry Summit, Industry Summit 2011, Innovative Aftermarket Systems

October 2011 - Feature

Lights, Camera, Action!

These five individuals were named category winners for having the best on-camera F&I presentations in five categories. Find out what strategies they employ in the F&I office.

By Jennifer Washington

These five individuals were named category winners for having the best on-camera F&I presentations in five categories. Find out what strategies they employ in the F&I office.

Tags: F&I presentation, FandIdol, GAP, Industry Summit 2011, key replacement, service contracts, tire and wheel, vehicle theft

April 2011 - Feature

Turning Objections Into Sales

By Ronald J. Reahard

F&I trainer runs through six objection-handling techniques for selling service contracts and GAP, and offers advice for closing the customers who listen.

Tags: Customer Service, GAP, objection handling, service contracts

April 2011 - Feature

7 Costs Internet Shoppers Haven’t Calculated

By George Berkholder

Today’s Internet shopper might be better educated, but you can bet there are a couple of cost-of-ownership items they didn’t count on. Veteran F&I manager and trainer runs through F&I’s new message to customers.

Tags: F&I products, GAP, Internet shopper, key replacement

February 2010 - WebXclusive

Protective Talks Credit, F&I Products and GAP’s Improved Stance

By Gregory Arroyo

The magazine goes one-on-one with Brent Griggs, president of Protective’s Asset Protection Division, to discuss a host of topics ― from the F&I product sales and the credit market, to the company’s recent purchase of Prizm. Find out why the company is feeling positive about the coming year.

Tags: ancillary products, Cash for Clunkers program, F&I sales, GAP, Prizm Group, Protective, Reinsurance, service contracts

December 2009 - Feature

Boost Your Bottom Line

Ohio dealer Bryan Kasper offers theft, environmental protection and combo appearance protection products at his dealerships.

By Justina Ly

Windshield cracks, tire blowouts and door dings are common occurrences for vehicle owners, but do they translate into a market for today’s new wave of F&I products? Dealers say they do.

Tags: ancillary products, appearance protection, DEALERTRACK, dent-and-ding, F&I menus, F&I products, finance, GAP, Innovative Aftermarket Systems, key replacement, National Automotive Experts, Safe-Guard, tire and wheel

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