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November 2011 - Feature

Debating the Hybrid Manager

The magazine’s annual conference brought together six of the industry’s top trainers to talk shop, but the age-old battle between sales and F&I dominated the conversation.

<p>In the heat of the debate are (L&ndash;R): Joe Amendola, Bart Carpenter, Luis Garcia, Ron Reahard, Heather Haynes and Tony Dupaquier. Not pictured: moderator Kevin Jacobs.</p>

By Jennifer Washington

The magazine’s annual conference brought together six of the industry’s top trainers to talk shop, but the age-old battle between sales and F&I dominated the conversation.

Tags: American Finance & Automotive Services, desk managers, F&I department, F&I manager, GSFSGroup, Hiring, JM&A Group, Reahard & Associates, Resource Automotive, Safe-Guard, sales department, sales manager, training

February 2009 - Feature

F&I Experts Discuss F&I Basics: The Art of the Deal

By Glenn Roberts

Today’s credit crisis means one thing: It’s back to basics. F&I expert lays out six principles guiding today’s reality, and discusses why sales will be critical to your dealership’s success.

Tags: credit, dealer, Qualifying Buyers, sales department, tips for success

February 2009 - Feature

Tapping into the Automotive Accessory Market

By Amit Maheshwari

While dealers continue to seek out new profit streams, one area of potential new business remains relatively untapped — the automotive accessory market.

Tags: Accessory Market, credit, dealer, DEALERTRACK, sales department, tips for success

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