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February 2011 - Feature

F&I's 10 Commandments

By Rick McCormick

Starting out in F&I is never easy, but the magazine’s resident expert lays out a game plan to get F&I ‘newbies’ off on the right foot.

Tags: Customer Service, F&I products, objection handling, sales tactics, tips for success

February 2009 - Feature

F&I Experts Discuss F&I Basics: The Art of the Deal

By Glenn Roberts

Today’s credit crisis means one thing: It’s back to basics. F&I expert lays out six principles guiding today’s reality, and discusses why sales will be critical to your dealership’s success.

Tags: credit, dealer, Qualifying Buyers, sales department, tips for success

February 2009 - Feature

Tapping into the Automotive Accessory Market

By Amit Maheshwari

While dealers continue to seek out new profit streams, one area of potential new business remains relatively untapped — the automotive accessory market.

Tags: Accessory Market, credit, dealer, DEALERTRACK, sales department, tips for success

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