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January 24, 2012

VIDEO: Tip of the Week

F&I Coach John Vecchioni details a simple and effective process for introducing customers to the service department.

Tags: parts and service, sales department, tips for success, training, United Car Care

November 17, 2011

VIDEO: Tip of the Week

John Vecchioni offers five steps to achieving a proper customer turnover from sales to F&I. United Car Care’s director of F&I development also offers some useful tips on how salespeople can really tee up the F&I manager.

Tags: F&I presentation, sales department, sales tactics, turnover, United Car Care

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