January 2012 - Cover Story
By Tariq Kamal
Greg Brown has orchestrated a 12-month turnaround at three dealerships in the past 15 years. Now, the owner of two of California’s top-volume Nissan stores is ready for his next challenge.
Tags: Customer Service, dealer, Nissan
July 2004 - Feature
By Joan Shim
The media, attorneys and consumer advocates are waging war on finance reserve. Arm your dealership to weather the battle unscathed.
Tags: aftermarket products, captive finance, Chrysler Financial Services , Ford Credit, General Motors, interest rates, Nissan
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