May 15, 2012
Sales are lost every day because of a few words uttered by salespeople and F&I managers. United Development Systems’ Gerry Gould provides a list of words you should avoid at all cost.
Tags: Gerry Gould, Tip of the Week
May 17, 2012
Dealer.com's president and chief technology officer comes to the defense of Facebook after General Motors confirms its decision to stop advertising on the social-networking site.
Innovative Aftermarket Systems will now rep LoJack's vehicle recovery and early warning systems through its network of general agents, the two companies announced yesterday.
Tags: general agents, Innovative Aftermarket Systems, LoJack
May 8, 2012
A new report from Foresight Research showed that car buyers often choose a dealership based on inventory and selection, no-haggle pricing, financing availability, lead response time and the dealership's website.
May 10, 2012
The euphoria over the positive first quarter results from U.S.-based carmakers should be tempered by the recessionary situation in Europe, two Kelley Blue Book analysts warned.
Tags: Chrysler, European Crisis, Ford, General Motors, Kelley Blue Book
Massachusetts Attorney General Martha Coakley and a family-owned franchised dealership have settled a complaint over ads the regulator deemed deceptive.
Tags: payment packing, UDAP, Unfair and Deceptive Advertising
Facebook is becoming a great driver of new visitors to dealership websites, a new report shows, but the social-media site still has a long way to go before it becomes a major lead-generation source.
Tags: Dataium, Facebook Advertising, Internet leads, Internet shopper
March 13, 2012
IAS announced that it will release SmartOffer, an e-mail-based F&I presentation program designed to allow dealers to present and sell product to Internet customers.
Tags: F&I presentation, IAS, Internet, Internet leads, Internet sales, Internet shopper
April 17, 2012
NCM Associates is once again sponsoring the NABD Dealer Academy and Conference for Buy Here, Pay Here (BHPH). The firm also will participate in education tracks offered at the two events.
Tags: BHPH Conference, BHPH dealers, NABD, NCM Associates
DealerTrack will host several DealerTrack University webinars on best practices in the areas of mobile, leasing and compliance this month.
Tags: Compliance, DEALERTRACK, leasing, mobile applications, mobile solution, training, vehicle leasing
March 6, 2012
Safe-Guard Products International LLC announced that it has joined the DealerTrack Aftermarket Network.
Tags: aftermarket products, DEALERTRACK, F&I products, Safe-Guard
AutoTrader.com announced that it experienced a record number of unique visitors to its site during February despite the shortened month.
Tags: AutoTrader.com, Web traffic
Retail automotive industry veteran Ron Fortt announced the launch of Automotive Retail Solutions, an independent consulting and training company providing products and services to the automotive industry.
Tags: Automotive Retail Solutions, business development center, extended warranties, parts and service, service contracts, training, windshield protection
Edmunds.com reported that Japanese car manufacturers are finally back on track in the United States one year after the March 11, 2011, earthquakes that struck Japan.
Tags: Edmunds.com, Honda, Nissan, Toyota
March 2, 2012
General Motors Co. and Wells Fargo & Co. announced a long-term partnership to offer financing to Chevrolet, Buick, GMC and Cadillac dealers and retail customers in GM’s West marketing region.
Tags: Buick, Cadillac, Chevrolet, dealer financing, finance, FLOORPLAN FINANCING, General Motors, GMC, new-vehicle financing, retail financing, Wells Fargo, wholesale financing
March 8, 2012
NADA University announced it is now offering all of its legal and regulatory webinars — live and on-demand — at no cost to NADA and American Truck Dealer members and their staffs.
Tags: Credit Scores, FEDERAL REGULATION, financial regulation, FLOORPLAN FINANCING, LEGAL, NADA University, Red Flags Rule, risk-based pricing rule, training, Web tools
Mazda North American Operations announced the launch of the "MyMazda" service app for Android-compatible devices.
Tags: Mazda, mobile applications, mobile solution, parts and service
UDS’ Gerry Gould delivers Part 2 of his five-part series on the business office’s Top 5 responsibilities.
Tags: F&I profit, F&I profits, profit, tips for success, training, UDS
EFG Companies, a financial service products administrator, announced the establishment of a professional services division that will provide dealers with training, recruiting and marketing services.
Tags: EFG Companies, F&I professional, Hiring, training
Ally's new Vehicle Intercept Program is designed to drive showroom traffic and increase new-vehicle sales at General Motors and Chrysler dealerships.
Tags: Ally Financial, Chrysler, dealership marketing, General Motors, marketing
The American Bankruptcy Institute (ABI) announced that total bankruptcy filings in the United States increased 19 percent in February vs. January.
Tags: ABI, American Bankruptcy Institute, bankruptcies, consumer bankruptcies
A report by Change Sciences Group revealed that some banks and other financial services firms are using social media to change their image.
Tags: Banks, finance, lender, Social Media
The National Automotive Finance (NAF) Association announced that Richard P. Hackett, an assistant director at the Consumer Financial Protection Bureau, will be the keynote speaker at the NAF’s 16th annual conference.
Tags: CFPB, Consumer Financial Protection Bureau, National Automotive Finance Association
NCM Associates announced the launch of its Deep-Dive Seminar for general managers, scheduled for April 16-20 in Dallas.
Tags: general manager, NCM Associates, training
American Guardian Warranty Services Inc., a provider of extended repair protection for auto and recreational vehicle dealers, announced the nationwide release of Extreme Auto Protection.
Tags: American Guardian Warranty Services, extended warranties, vehicle maintenance
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By Gregory Arroyo Guitar Center is doing its best to prove the editor’s 10-year-old prediction that brick-and-mortar retailers would always have a role in the online shopping experience.
By Marv Eleazer The magazine’s from-the-trenches blogger describes how his days as a spitfire preacher influenced his style in the F&I office — and not the way you might think.
By Cory Mosley The magazine’s sales expert explains how you can plan and execute long-term strategies without losing sight of your day-to-day responsibilities.
By Jim Ziegler ‘Da Man’ gets a little reflective about his recent surgery before regaining form and doing what he does best.
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