E-NEWSLETTER

Sales slowed, but two market research firms said the industry will deliver 1.135 million units in April, an 11 percent increase from a year ago.

Tags: J.D. Power and Associates, LMC Automotive, New-Vehicle Sales, SAAR

New-vehicle sales this month have been strong month to date, with the selling rate outperforming January's, reported J.D. Power and Associates.

Tags: J.D. Power and Associates, New-Vehicle Sales, retail sales, SAAR

A study by J.D. Power and Associates revealed that strong initial quality of 2009 model-year vehicles translated into historically high levels of vehicle dependability in 2012.

Tags: J.D. Power and Associates, vehicle quality

J.D. Power and Associates’ 2012 Avoider Study indicated that more than 40 percent of new-vehicle buyers said they based their opinions on conventional wisdom or common knowledge rather than personal experience, reviews, ratings or recommendations.

Tags: J.D. Power and Associates, new-vehicle market, New-Vehicle Sales

The most useful automotive websites consistently integrate access to social media platforms throughout their pages, a new study by J.D. Power and Associates indicates.

Tags: J.D. Power and Associates, manufacturer Websites, Social Media

J.D. Power and Associates and LMC Automotive project January new-vehicle sales to be at 681,000 units, a 6 percent year-over-year increase.

Tags: J.D. Power and Associates, monthly sales, SAAR, Vehicle Sales

J.D. Power and Associates announced that Hyundai earned the top spot in its 2012 Customer Retention study.

Tags: customer retention, Hyundai, J.D. Power and Associates

A study by J.D. Power and Associates revealed that striking the right combination of model offerings and vehicle appeal is critical to retaining customers.

Tags: brand loyalty, J.D. Power and Associates

A new report by J.D Power and Associates and LMC Automotive revealed that November new-vehicle retail sales are projected to come in at a SAAR of 11.3 million units — the highest monthly selling rate in three and a half years.

Tags: J.D. Power and Associates, LMC Automotive, New-Vehicle Sales, retail sales, SAAR

A study by J.D. Power and Associates indicated that the number of car shoppers that use their smartphones to shop for vehicles on the Internet has increased by more than 40 percent since last year.

Tags: Internet leads, Internet sales, Internet shopper, J.D. Power and Associates

New-vehicle sales should remain stable in October and should stay above the 10 million-unit mark, predicts J.D. Power and Associates.

Tags: J.D. Power and Associates, New-Vehicle Sales, SAAR

Facebook is driving just as much traffic to automaker Websites as sites like AutoTrader.com, Cars.com and Edmunds.com, according to a new report from J.D Power and Associates and Compete Inc.

Tags: AutoTrader.com, Cars.com, Edmunds.com, facebook, J.D. Power and Associates, Web traffic

Citing recovering inventory levels and solid Labor Day Sales, J.D. Power and Associates expects September’s new-vehicle sales rate to outpace August.

Tags: J.D. Power and Associates, monthly sales, New-Vehicle Sales, retail sales

J.D. Power and Associates reported that the new-vehicle sales volume deteriorated during the second half of August due to economic woes and harsh weather conditions.

Tags: economic downturn, J.D. Power and Associates, New-Vehicle Sales, SAAR

New-vehicle sales continue to increase, but they are doing so at a slower pace. Volume remains flat, and manufacturers continue to be conservative with incentives, according to J.D. Power and Associates.

Tags: economic downturn, J.D. Power and Associates, New-Vehicle Sales

A new study by J.D. Power and Associates found that the appearance of automaker Websites plays a critical role in shopper satisfaction. And for the third consecutive time, Honda’s Website leads the way.

Tags: Internet, Internet shopper, J.D. Power and Associates, manufacturer Websites, Web tools, Web traffic

J.D. Power and Associates’ 2011 U.S. Dealer Financing Satisfaction Study indicated that dealer satisfaction with lenders has improved in all categories, with Mercedes-Benz and BMW captives leading the way.

Tags: Banks, captive finance, dealer, J.D. Power and Associates, lender

J.D. Power and Associates’ 2011 U.S. APEAL Study found that overall vehicle appeal has reached an all-time high since the study’s inception in 1996.

Tags: J.D. Power and Associates, Vehicle Sales

J.D. Power and Associates anticipates an uptick in new-vehicle sales for July, but the retail selling rate for the year continues to face pressure from notably low but improving inventory levels and flat incentive levels.

Tags: J.D. Power and Associates, New-Vehicle Sales, retail sales, SAAR

J.D. Power and Associates’ study found that the initial quality of recent vehicle launches fell by 10 percent to an average of 122 problems per 100 vehicles in 2011.

Tags: Cadillac, Chevrolet, Chrysler, Dodge, Ford, Honda, Hyundai, J.D. Power and Associates, Lexus, Mazda, Mercedes-Benz, vehicle quality

Lowering gas prices and inventory shortages that were less severe than expected played key roles in the month-over-month improvement.

Tags: Gas Prices, J.D. Power and Associates, monthly sales

March new-vehicle retail sales are showing stability through the first three weeks of the month, continuing a trend of monthly double-digit year-over-year increases, according to J.D. Power and Associates.

Tags: finance, J.D. Power and Associates, retail sales, SAAR

Lenders who are successful in satisfying automotive dealers by meeting key performance expectations are more likely to capture a greater share of preferred loan applications from their dealer network, according to the J.D. Power and Associates 2010 U.S. Dealer Financing Satisfaction Study.

Tags: Alphera Financial Services, Audi Financial Services , BMW Financial Services, FLOORPLAN FINANCING, J.D. Power and Associates, Mercedes-Benz Financial Services, prime financing, retail leasing, subprime, Toyota Financial Services