E-NEWSLETTER

Lenders who are successful in satisfying automotive dealers by meeting key performance expectations are more likely to capture a greater share of preferred loan applications from their dealer network, according to the J.D. Power and Associates 2010 U.S. Dealer Financing Satisfaction Study.

Tags: Alphera Financial Services , Audi Financial Services , BMW Financial Services, FLOORPLAN FINANCING, J.D. Power and Associates, Mercedes-Benz Financial, prime credit, retail leasing, subprime credit, Toyota Financial Services

More new-vehicle buyers are turning to third-party automotive Websites for information before making a purchase, according to the 2010 Web Site Performance Tools Report-Wave 1 conducted by J.D. Power and Associates and Compete Inc.

Tags: AutoTrader.com, eBay Motors, Edmunds.com, J.D. Power and Associates, Kelley Blue Book, manufacturer Websites, new vehicle sales

The new-vehicle retail selling rate in January is expected to decline compared with both December 2009 and one year ago, according to J.D. Power and Associates, which gathers real-time transaction data from more than 8,900 franchisees across the United States.

Tags: J.D. Power and Associates, sales forecast

December new-vehicle retail sales are expected to increase substantially compared with one year ago, indicating the continuation of the industry’s recovery, according to J.D. Power and Associates.

Tags: J.D. Power and Associates, sales predictions

Investment in high-quality digital and social media content is key to changing customer perceptions of a brand, as well as in raising brand awareness and consideration levels, according to industry experts at the 2009 J.D. Power and Associates Automotive Internet Roundtable.

Tags: Ford, J.D. Power and Associates, social media

Although new-vehicle buyers visit automotive manufacturer Websites and third-party automotive Websites at the same rate during the shopping process, buyers rely on each type of Website for different types of information, according to the 2009 Website Performance Tools Report — Wave 1.

Tags: J.D. Power and Associates

September new-vehicle retail sales are expected to come in at 590,000 units, down 24 percent from the year-ago period, and represents a seasonally adjusted annualized rate (SAAR) of 7.5 million units, according to J.D. Power and Associates.

Tags: Cash for Clunkers program, J.D. Power and Associates

J.D. Power and Associates is working with F&I magazine to seek feedback from dealer principals for its 2009 Dealer Financing Satisfaction Study, which allows dealers to evaluate lender performances in prime retail credit, subprime retail credit, floor planning and retail leasing.

Tags: J.D. Power and Associates