February 16, 2012
United Car Care’s John Vecchioni says it’s time for those in the business of selling cars to start thinking like entrepreneurs, and stop waiting for that killer ad to do all the work.
Tags: prospecting, United Car Care
January 24, 2012
F&I Coach John Vecchioni details a simple and effective process for introducing customers to the service department.
Tags: parts and service, sales department, tips for success, training, United Car Care
January 10, 2012
F&I Coach John Vecchioni offers five points F&I producers need to consider when coaching salespeople.
Tags: sales, sales department, United Car Care
December 13, 2011
John Vecchioni, national trainer for United Car Care, debunks the myth that cash buyers don’t make for good F&I customers. He also identifies the one product that can rescue your averages.
Tags: cash, cash conversion, training, United Car Care
November 29, 2011
The F&I coach, John Vecchioni, offers a few tips on how to make role-playing an effective exercise. The national trainer for United Car Care also talks about the critical role one’s colleagues play.
Tags: role playing, training, United Car Care
November 17, 2011
John Vecchioni offers five steps to achieving a proper customer turnover from sales to F&I. United Car Care’s director of F&I development also offers some useful tips on how salespeople can really tee up the F&I manager.
Tags: F&I presentation, sales department, sales tactics, turnover, United Car Care
November 10, 2011
When it comes to buying a car, consumers are concerned with three things. United Car Care’s John Vecchioni reveals what they are and how addressing them earlier on will improve the dealership's chances of making a sale.
Tags: Customer Service, training, United Car Care
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By Gregory Arroyo Guitar Center is doing its best to prove the editor’s 10-year-old prediction that brick-and-mortar retailers would always have a role in the online shopping experience.
By Marv Eleazer The magazine’s from-the-trenches blogger describes how his days as a spitfire preacher influenced his style in the F&I office — and not the way you might think.
By Cory Mosley The magazine’s sales expert explains how you can plan and execute long-term strategies without losing sight of your day-to-day responsibilities.
By Jim Ziegler ‘Da Man’ gets a little reflective about his recent surgery before regaining form and doing what he does best.
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