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December 8, 2009

Jaguar and Mercury Rank Highest in Sales Satisfaction, Says J.D. Power and Associates

Overall satisfaction with the new-vehicle purchase experience improved from 2008, with Jaguar and Mercury ranked highest in sales satisfaction, according to the J.D. Power and Associates 2009 Sales Satisfaction Index (SSI) Study.

Tags: customer satisfaction, JD Power and Associates

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PowerSport F&I - July/August 2009

In This Issue:
The Genuine Deal, Pat 1: The Art of Ethical Persuasion, 7 Fundamentals of F&I and more…

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