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February 15, 2012

RouteOne Introduces Compliance Dashboard

RouteOne LLC introduced the Compliance Dashboard, a free tool that provides dealers with a visual assessment of the dealership's compliance status for all applicable deals.

Tags: business tools, Compliance, dealer, digital compliance

February 14, 2012

Asbury Records $5.2 Million Revenue Increase in 4Q 2011

Asbury Automotive Group Inc. reported adjusted income from continuing operations for the fourth quarter 2011 of $17 million, up from $12.2 million during fourth quarter 2010.

Tags: Asbury Automotive, dealer, revenue

January 31, 2012

Hyundai Tops Rankings in NADA Dealer Satisfaction Survey

Hyundai topped the rankings for the third consecutive time in the NADA’s Dealer Attitude Survey. Subaru and Lexus came in at No. 2 and 3, respectively.

Tags: dealer, NADA

January 3, 2012

ACC Reports 12 Percent Increase in 2011 Business

Automotive Compliance Consultants added 50 new dealership clients in the last six months and experienced a 12 percent increase in business last year.

Tags: Automotive Compliance Consultants, Compliance, dealer, Equifax, Experian, TransUnion

September 27, 2011

David Westcott Elected 2012 NADA Vice Chairman

David Westcott was elected the 2012 National Automobile Dealers Association vice chairman. The North Carolina dealer will take office at the 2012 NADA-ATD Convention and Expo.

Tags: dealer, NADA

September 20, 2011

F&I Admin Releases Dealer Portal for SCS Auto

F&I Administration Solutions LLC unveils a new platform that will connect F&I product providers to their dealers.

Tags: dealer, F&I Administration, F&I products

September 20, 2011

Magazine Names 2011 F&I Pacesetters

F&I and Showroom is proud to announce the winners of this year’s F&I Pacesetters award. Sponsored by Resource Automotive, the F&I Pacesetters award will be handed out to seven F&I operations this year.

Tags: dealer, F&I Dealer of the Year, F&I Pacesetters, Industry Summit 2011

August 25, 2011

Dealer Count Up First Time in a Decade

Urban Science’s 2011 Automotive Franchise Activity Report indicated that the number of auto dealerships has grown by 0.4 percent, the first increase in more than 10 years.

Tags: dealer, franchised dealerships, independent dealerships, Urban Science

August 25, 2011

Joe Verde Focuses on Growing in a Difficult Economy in New Book

In his fourth edition of book, Joe Verde offers his take on how dealers can grow their operations in today’s challenging market.

Tags: dealer, Joe Verde, training

August 16, 2011

State Association Taps NADA University to Launch Training Program for Young Dealers

Using NADA University’s online resources, the Texas Automobile Dealers Association has launched the Texas Dealer Academy program to provide young dealers in the state with access to online professional development training.

Tags: dealer, NADA, NADA University, training

August 2, 2011

J.D. Power: Banks Lead the Way in Dealer Satisfaction Study

J.D. Power and Associates’ 2011 U.S. Dealer Financing Satisfaction Study indicated that dealer satisfaction with lenders has improved in all categories, with Mercedes-Benz and BMW captives leading the way.

Tags: Banks, captive finance, dealer, J.D. Power and Associates, lender

July 12, 2011

Hyundai, Lexus, Subaru Top Rankings in Dealer Satisfaction Survey

Automakers scored high in the National Automobile Dealers Association’s annual Dealer Attitude Survey, with Hyundai, Lexus and Subaru leading the way.

Tags: dealer, franchised dealerships, Hyundai, Lexus, NADA, Subaru

June 14, 2011

NCM Associates Expands Training Programs for Franchise Auto Dealer Managers

NCM Associates has added new education programs for automotive dealers and their managers, including one geared for general managers.

Tags: dealer, NCM Associates, training

June 8, 2011

DealerTrack Backs Compliance Solution With $25,000 Red Flags Guarantee

DealerTrack announced the company will offer a $25,000 Red Flags Guarantee to cover associated government-issued fines should a dealership be cited for noncompliance with the Red Flags Rule while using the DealerTrack Compliance Solution.

Tags: dealer, DEALERTRACK, Red Flags Rule

June 7, 2011

CarGurus Study Reveals Top 5 Complaints, Compliments About Car Dealers

A new CarGurus study suggests that a car dealer's candor and responsiveness carry significant weight with an online shopper and can make or break a sale, sometimes even before the consumer meets the dealer in person.

Tags: customer retention, Customer Service, dealer

April 11, 2011

Russell & Smith Honda Named 2011 Car Dealer of the Year by DealerRater.com

Russell & Smith Honda, a new- and used-vehicle dealership in Houston has been awarded the 2011 DealerRater Award for Car Dealer of the Year.

Tags: dealer, DealerRater.com, online reputation management

July 20, 2010

Audit Criticizes Task Force, OEMs for Dealer Terminations

An audit prepared by a watchdog agency says last year’s decision by General Motors Co., Chrysler LLC and the Obama administration’s Auto Task Force to terminate franchise agreements with hundreds of dealers was made in haste.

Tags: Chrysler, dealer, General Motors, Obama administration, Treasury Department

December 8, 2009

Legislative Effort Moves Forward Despite Promises From GM and Chrysler to Address Dealership Closures

Despite General Motors and Chrysler announcing comprehensive plans to resolve concerns by dealers who were cut or are winding down, the National Automobile Dealers Association (NADA) continued this week to pursue legislation to reverse dealer terminations.

Tags: Chrysler, dealer, General Motors, NADA

September 8, 2009

Dealer Groups Join Forces to Restore Dealer Rights

The National Automobile Dealers Association, along with three other organizations, have united behind a common proposal to restore dealer rights.

Tags: dealer, NADA

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F&I and Showroom - July 2011

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