E-NEWSLETTER

Auto/Mate Dealership Systems announced it has added Automated Dispatch and Electronic Repair Order functions to the fixed-operations module in its dealership management system software.

Tags: Auto/Mate, dealership management system, DMS, fixed operations, repair orders

MotiveLogic’s ‘Fixed Ops Marketing Dashboards’ provide dealers with customer and services data to develop and track rooftop-specific marketing.

Tags: fixed operations, marketing, MotiveLogic, Web Marketing

OneCommand, a provider of multi-channel marketing solutions for the auto industry, today announced that it has been named a "Diamond Care Service Marketing Provider" by Mitsubishi Motors North America.

Tags: fixed operations, Mitsubishi, OneCommand

Resource Automotive, a unit of The Warranty Group Inc., reported that its DriverPlus prepaid maintenance program is experiencing double-digit growth, as dealers increasingly focus on fixed operations as the foundation of their customer retention strategy.

Tags: fixed operations, Resource Automotive, vehicle maintenance

ATcon, a consulting firm focused on fixed operations, has launched a new version of its Electronic Repair Order Analysis (EROA) solution, which analyzes repair orders and assesses service advisor performance.

Tags: fixed operations, repair orders, Service

Dealer.com, a provider of online marketing solutions, has launched the “Service Marketing Package,” an automated solution that delivers service content for dealers’ Websites.

Tags: Customer Service, fixed operations, Service

Software provider Mobile Productivity Inc. announced that BMW of North America will support the use of MPi’s “World Class Inspection” system in BMW Centers in the United States and has launched a special incentive program for centers that enroll with MPi.

Tags: BMW, fixed operations, parts and service

Auto Point Inc., a provider of vehicle lifecycle management services, released today a series of video e-mails dealers can use to drive more service business.

Tags: fixed operations, parts and service, Web Marketing

Mobile Productivity Inc. (MPi), a provider of service department solutions, released a free eBook called, “Key Secrets to Customer Pay Success,” which highlights how dealers use technology and better processes to increase their fixed-operations profits.

Tags: fixed operations, parts and service, service contracts, training

Frontier Infiniti, a Northern California dealership, uses MPi's EDGE solution to help it achieve better vehicle inspection completion rates, increase its up-sell per inspection and boost its service revenue.

Tags: fixed operations, parts and service, service contracts

Dealer.com and DriverSide have formed an exclusive partnership and will launch a series of products for new- and used-car franchises, the first of which will add fixed-ops content to Dealer.com’s platform.

Tags: fixed operations, parts and service