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September 2009, F&I and Showroom - Feature

A Dealer’s Guide to Compliant Paperwork

By Joe Bartolone

As most dealers know, paperwork can be a friend and foe. Compliance expert provides his guide for correcting 10 of the most common paperwork errors.

Tags: book-out sheets, Compliance, Credit Applications, credit reports, Dealer's Guide to Compliant Paperwork, driver's licenses, F&I menus, forms programming, OFAC checks, rebate forms, sales department, used vehicles

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Done Deal

Gregory Arroyo
Entering the Virtual F&I Office

By Gregory Arroyo
Facebook is in the spotlight this month, and the editor believes new ad tools the social network is offering can help the F&I cause.

F&I Goes Retro

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Playing for the Coach

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‘Profit’ Isn’t a Bad Word

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Mad Marv

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His Madness is back in action after Industry Summit, where he found some inspiration in the go-getter attitude of a first-time attendee.

Stop Scoreboard Watching

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His Madness says the only person you need to measure yourself against is you. So stop worrying about what others are doing, and start examining your performance numbers.

Separating Fact From Fiction

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Resetting the Clock

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Sales Driver

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Sweat the Small Stuff

By Cory Mosley
Does a wrinkled shirt or an undone tie really matter to a skilled professional? The magazine’s resident retail strategist says they do.

Challenge Yourself

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The magazine’s resident sales strategist offers five tips for driving incremental business that is predictable and sustainable.

Showroom Confidential

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Signing Rookies

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On the Point

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A Bustle in Your Hedgerow

By Jim Ziegler
Da Man lists a few of the hits on the FTC’s latest album, ‘Deceptive Dealer Advertising.’

Defensive Posture

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There are many reasons customers say they need to think about a purchase decision. Da Man says the key is not to treat that response as the customer’s true objection.

It’s the Relationship, Stupid

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Are We Not Men?

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F&I and Showroom - October 2013

In This Issue
Here are some of the Highlights:

  • True Concern
  • A New Band
  • Kicking into High Gear
    And much more…