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October 2017, F&I and Showroom - Feature

Subprime Pullback Continues in Q2

By Melinda Zabritski

The auto finance market is a trillion-dollar industry. It’s also very much a prime market, with subprime financing remaining at near-record lows in the second quarter.

Tags: auto finance, average finance amount, banks, captive finance, credit unions, Delinquencies, finance companies, loan amounts

August 2015, F&I and Showroom - Feature

The Right Mix

By Ryan Fischer

A manager for a New York-based dealer group explains why the right lender mix is becoming an increasingly blurred variable for dealerships and their F&I offices.

Tags: Auto Lending, Capital One Auto Finance, captive finance, Dealertrack, econtracting, lender strategies

April 2014, F&I and Showroom - Feature

Captives, Dealers and F&I Pay Plans

By Mick Warshaw

Dealers would do well in aligning F&I pay plans with their objectives. But as the magazine’s newest contributor explains, adding another wrinkle to F&I pay plans may not be the best thing.

Tags: Ally Financial, captive finance, F&I products, GM Financial/Americredit and Santander, Online Marketing, PRU, Web traffic

January 2012, F&I and Showroom - Feature

Tracking F&I Performance

By Gregory Arroyo

The magazine’s reader survey reveals that average profit per new vehicle retailed still hovers around $800, and that F&I managers are averaging approximately two products per deal.

Tags: acceptance rate, captive finance, e-contracting, F&I menu, F&I menus, F&I performance, F&I profit, interest rates, product penetration, profit

July 2011, F&I and Showroom - Feature

Alphera Wants to Make Auto Loans as a Captive

By Gregory Arroyo

Alphera Financial Services is feeling a little freer these days. In fact, according to the company’s top exec, becoming a captive is a real possibility for the five-year-old company.

Tags: Alphera Financial Services, BMW Financial Services, captive finance, loan portfolios

July 2010, F&I and Showroom - Cover Story

BMW Dealers Test E-Contracting

Prestige BMW’s Brian Blum with BMW Financial Services’ Shaun Bugbee.

By Justina Ly

Two New Jersey dealers discuss their experience with BMW Financial Services’ new e-contracting solution. The verdict? So far, so good.

Tags: BMW Financial Services, captive finance, e-contracting

July 2004, F&I and Showroom - Feature

Dealer Reserve: Making Cents of the Controversy

By Joan Shim

The media, attorneys and consumer advocates are waging war on finance reserve. Arm your dealership to weather the battle unscathed.

Tags: Aftermarket Products, captive finance, Chrysler Financial Services, Ford Credit, General Motors, interest rates, Nissan

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Blog

So Here's the Deal

Ronald J. Reahard
Selling High-Mileage VSC Plans

By Ronald J. Reahard
How do you sell a $3,000 VSC on an $8,000 car? Top trainer offers a four-step process to ensure every customer gets the protection they need.

Selling Warranty Compliance Plans

By Ronald J. Reahard
Do-it-yourself customers will tell you they prefer to save a few bucks by performing their own maintenance. F&I trainer has the perfect response for this common objection.

Handling the ‘Last Car’ Objection

By Ronald J. Reahard

Sold But Not Closed

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Rescinding the CFPB’s Auto Finance Guidance

By Gregory Arroyo
The editor debunks a few myths about the Consumer Financial Protection Bureau, then explains why the industry is on the brink of repealing the bureau’s auto finance guidance.

Still a Work in Progress

By Gregory Arroyo
The editor explains why he put another digital retailing startup on the cover and looks at two studies that point to online car buying and financing still being a work in progress.

It Is Unwise to Lower Your Defenses

By Gregory Arroyo

What's Really Behind the Subprime Pullback?

By Gregory Arroyo

Mad Marv

Marv Eleazer
Your F&I Backup Plan

By Marv Eleazer
Equipment failures can’t stop an F&I manager who is prepared for any contingency. His Madness lists four backup plans you can implement today.

Love It or Leave It

By Marv Eleazer
His Madness is reminded that excelling at F&I requires true passion for the craft. He offers a few suggestions for staying focused and mentally sharp.

G.O.Y.A.

By Marv Eleazer

The Little Things

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler