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TAG SEARCH RESULT: Data

July 2016, F&I and Showroom - Feature

Asset Protection

Courtesy of iStock. 

By David Nathanson

Retail expert says the more dealers carve out their place in the Digital Age, the more their proprietary and customer data becomes a legal and financial liability to their dealership.

Tags: Customer Privacy, Data, Dealership Systems, technology

January 2016, F&I and Showroom - Feature

The Year Ahead: Part Two

In October 2014, the eyes and ears of high-stakes investors around the world turned to the U.S. automotive retail industry when billionaire Warren Buffet and his investment firm, Berkshire Hathaway, agreed to purchase the Van Tuyl Group in a multibillion-dollar deal. Last March, Buffet headlined the 2015 NADA/J.D. Power Automotive Forum when he took part in a special Q&A session.

By David Nathanson

Dealer operations expert concludes his two-part series on planning for 2016 with a discussion of topics relating to technology and data, mergers and acquisitions, and personnel.

Tags: Data, DMS, merger and acquisition, personnel, technology

April 2015, F&I and Showroom - Feature

5 Steps to Data Security

By David Nathanson

Big data is no longer just an asset; it can also be a liability. Retail expert shares five simple steps to keeping your data safe and preventing your dealership from becoming a statistic.

Tags: compliance, Data, data protection, PERSONAL IDENTIFICATION INFORMATION

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Blog

So Here's the Deal

Ronald J. Reahard
Selling Warranty Compliance Plans

By Ronald J. Reahard
Do-it-yourself customers will tell you they prefer to save a few bucks by performing their own maintenance. F&I trainer has the perfect response for this common objection.

Handling the ‘Last Car’ Objection

By Ronald J. Reahard
Older clients who say they are buying their last car need to be protected just as much as a first-time buyer. The magazine’s resident F&I pro explains.

Sold But Not Closed

By Ronald J. Reahard

(Video) Measuring Up

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Still a Work in Progress

By Gregory Arroyo
The editor explains why he put another digital retailing startup on the cover and looks at two studies that point to online car buying and financing still being a work in progress.

It Is Unwise to Lower Your Defenses

By Gregory Arroyo
The editor wonders how regulators, including two new mini-CFPBs in Pennsylvania and Maryland, view a consumer advocacy group’s highly critical report on how dealers price F&I protections.

What's Really Behind the Subprime Pullback?

By Gregory Arroyo

What’s Your Take?

By Gregory Arroyo

Mad Marv

Marv Eleazer
Love It or Leave It

By Marv Eleazer
His Madness is reminded that excelling at F&I requires true passion for the craft. He offers a few suggestions for staying focused and mentally sharp.

G.O.Y.A.

By Marv Eleazer
His Madness wants more F&I managers to improve turnover rates by taking an active role in the sales process.

The Little Things

By Marv Eleazer

Industry Summit: It’s Worth the Investment

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler