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March 2015, F&I and Showroom - Feature

Seismic Shift

By Nicole Munro

The magazine’s resident legal expert offers her take on why state and federal regulators were so active in auto finance at the close of 2014.

Tags: Consumer FInancial Protection Bureau, Department of Justice, Federal Trade Commission, Hudson Cook LLP, Nikki Munro

December 2014, F&I and Showroom - Feature

Mama’s Menu

By Michael Benoit

The magazine’s legal wiz says regulations don’t offer much guidance when it comes to F&I menu usage. But he says there’s an unofficial rule F&I managers should consider.

Tags: Federal Trade Commission, Hudson Cook LLP, Michael Benoit, Regulations

November 2014, F&I and Showroom - Feature

What’s on the Menu?

By Brittany-Marie Swanson

The Mad Marv-moderated compliance panel at Industry Summit 2014 addressed supposed menu-governing regulations, the hybrid manager, tablet menus and the CFPB.

Tags: AFIP, compliance, Damon Wiener, David Robertson, F&I menus, Hudson Cook LLP, Industry Summit, James Ganther, Mad Marv, Matt Nowicki, mobile menu, Mosaic, Tom Hudson

October 2014, F&I and Showroom - Feature

Preparing for the Advertising Police

By Joel Winston

A former FTC official and current partner with Hudson Cook LLP issues a warning about dealer advertising.

Tags: Deceptive Advertising, Federal Trade Commission, Hudson Cook LLP, Legal, Regulations

September 2014, F&I and Showroom - Feature

Preparing for the Meeting

By David Robertson

The executive director of the Association of Finance and Insurance Professionals explains why he looks forward to a meeting with the Consumer Financial Protection Bureau’s new assistant director.

Tags: CFPB, Consumer FInancial Protection Bureau, Hudson Cook LLP, Tom Hudson

September 2013, F&I and Showroom - Feature

Failure to Pay

By Tom Hudson

Can a failure to pay off a customer’s trade-in lead to a Truth in Lending Act violation? The magazine’s legal wiz details a case involving a consumer who made such a claim.

Tags: Hudson Cook LLP, Legal, Tom Hudson, Truth in Lending Act

August 2012, F&I and Showroom - Feature

Borderline Issues

By Michael Benoit

The Internet has made out-of-state sales a day-to-day occurrence. But the magazine’s legal insider says there are some precautions dealers need to consider.

Tags: Hudson Cook LLP, Legal, Michael Benoit, out-of-state auto sales

July 2012, F&I and Showroom - Cover Story

Seeking Facebook's ROI

Brian Benstock

By Stephanie Forshee

Two dealerships share their experiences on Facebook, and talk about why they’re believers in the social network even if they can’t quantify its effectiveness.

Tags: Brian Benstock, Dr. Natalie Petouhoff, Facebook, Hudson Cook LLP, Mike Shum, Paragon Acura, Paragon Honda, Ryan Stinneford, Stephanie Forshee, Toyota Sunnyvale

June 2012, F&I and Showroom - Feature

The Legal Pros and Cons of Video Recording F&I

By Michael Benoit

The magazine’s resident legal expert lays out a checklist of considerations your store needs to make before installing an F&I video-recording system.

Tags: F&I, F&I video-recording, Hudson Cook LLP, Legal, legal training, Michael Benoit

May 2012, F&I and Showroom - Feature

Facts, Anyone?

By Tom Hudson

Stories about dealer practices that harm consumers are prevalent, but the facts seem to be difficult to come by.

Tags: CFPB, compliance, FTC, Hudson Cook LLP

July 2008, F&I and Showroom - Feature

Bringing the Magazine to Life

By Gregory Arroyo

This year will be my third F&I Conference and Expo. Whenever I talk about the two previous shows, I can’t help but tell the story about how one attendee at the 2006 show raised his hand during a compliance workshop and said, “I’m afraid to go back to my dealership.”

Tags: AFIP, Automotive Dealership Institute, CIRAS, Editorial Page, F&I Conference & Expo, Hudson Cook LLP, Mosaic, Red Flags Rule

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Blog

So Here's the Deal

Ronald J. Reahard
Measuring Up

By Ronald J. Reahard
Top trainer has a three-part answer for an F&I newbie who wants to know how he measures up against his peers.

It's OK to Be Nervous

By Ronald J. Reahard
Top trainer welcomes an anxious recruit to the F&I ranks with 10 pieces of practical, hard-earned advice.

(Video) Have a Real Conversation

By Ronald J. Reahard

Combating CUs

By Ronald J. Reahard

Done Deal

Gregory Arroyo
What’s Your Take?

By Gregory Arroyo
The editor provides an up-close look at the topics he hopes to cover during his Industry Summit 2017 panel session. He’d also like to hear your take on these hot-button issues.

Connecting the Dots

By Gregory Arroyo
The editor opens up about his time in the car audio industry and how that experience shaped his thoughts about the internet, telematics, and the connected car.

See You in Big D

By Gregory Arroyo

Don’t Tune Out

By Gregory Arroyo

Mad Marv

Marv Eleazer
Industry Summit: It’s Worth the Investment

By Marv Eleazer
Reflecting on the returns of a well-trained service technician, His Madness has a message for dealers who think F&I training isn’t worth the investment.

6 Ways to Deliver Exceptional Service

By Marv Eleazer
Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.

Doing Our Part

By Marv Eleazer

There’s No ‘I’ in Team

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler