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December 2017, F&I and Showroom - Feature

Rich Cordray’s Legacy and The Future of the CFPB

By Lucy Morris

A former bureau official reflects on her time under former CFPB Director Richard Cordray, and explains why the industry shouldn’t be breathing a sigh of relief with his departure.

Tags: auto finance, CFPB, compliance, dealer participation, Donald Trump, Hudson Cook LLP

March 2015, F&I and Showroom - Feature

Seismic Shift

By Nicole Munro

The magazine’s resident legal expert offers her take on why state and federal regulators were so active in auto finance at the close of 2014.

Tags: Consumer Financial Protection Bureau, Department of Justice, Federal Trade Commission, Hudson Cook LLP, Nikki Munro

December 2014, F&I and Showroom - Feature

Mama’s Menu

By Michael Benoit

The magazine’s legal wiz says regulations don’t offer much guidance when it comes to F&I menu usage. But he says there’s an unofficial rule F&I managers should consider.

Tags: Federal Trade Commission, Hudson Cook LLP, Michael Benoit, Regulations

November 2014, F&I and Showroom - Feature

What’s on the Menu?

By Brittany-Marie Swanson

The Mad Marv-moderated compliance panel at Industry Summit 2014 addressed supposed menu-governing regulations, the hybrid manager, tablet menus and the CFPB.

Tags: AFIP, compliance, Damon Wiener, David Robertson, F&I menus, Hudson Cook LLP, Industry Summit, James Ganther, Mad Marv, Matt Nowicki, mobile menu, Mosaic, Tom Hudson

October 2014, F&I and Showroom - Feature

Preparing for the Advertising Police

By Joel Winston

A former FTC official and current partner with Hudson Cook LLP issues a warning about dealer advertising.

Tags: Deceptive Advertising, Federal Trade Commission, Hudson Cook LLP, Legal, Regulations

September 2014, F&I and Showroom - Feature

Preparing for the Meeting

By David Robertson

The executive director of the Association of Finance and Insurance Professionals explains why he looks forward to a meeting with the Consumer Financial Protection Bureau’s new assistant director.

Tags: CFPB, Consumer Financial Protection Bureau, Hudson Cook LLP, Tom Hudson

September 2013, F&I and Showroom - Feature

Failure to Pay

By Tom Hudson

Can a failure to pay off a customer’s trade-in lead to a Truth in Lending Act violation? The magazine’s legal wiz details a case involving a consumer who made such a claim.

Tags: Hudson Cook LLP, Legal, Tom Hudson, Truth in Lending Act

August 2012, F&I and Showroom - Feature

Borderline Issues

By Michael Benoit

The Internet has made out-of-state sales a day-to-day occurrence. But the magazine’s legal insider says there are some precautions dealers need to consider.

Tags: Hudson Cook LLP, Legal, Michael Benoit, out-of-state auto sales

July 2012, F&I and Showroom - Cover Story

Seeking Facebook's ROI

Brian Benstock

By Stephanie Forshee

Two dealerships share their experiences on Facebook, and talk about why they’re believers in the social network even if they can’t quantify its effectiveness.

Tags: Brian Benstock, Dr. Natalie Petouhoff, Facebook, Hudson Cook LLP, Mike Shum, Paragon Acura, Paragon Honda, Ryan Stinneford, Stephanie Forshee, Toyota Sunnyvale

June 2012, F&I and Showroom - Feature

The Legal Pros and Cons of Video Recording F&I

By Michael Benoit

The magazine’s resident legal expert lays out a checklist of considerations your store needs to make before installing an F&I video-recording system.

Tags: F&I, F&I video-recording, Hudson Cook LLP, Legal, legal training, Michael Benoit

May 2012, F&I and Showroom - Feature

Facts, Anyone?

By Tom Hudson

Stories about dealer practices that harm consumers are prevalent, but the facts seem to be difficult to come by.

Tags: CFPB, compliance, FTC, Hudson Cook LLP

July 2008, F&I and Showroom - Feature

Bringing the Magazine to Life

By Gregory Arroyo

This year will be my third F&I Conference and Expo. Whenever I talk about the two previous shows, I can’t help but tell the story about how one attendee at the 2006 show raised his hand during a compliance workshop and said, “I’m afraid to go back to my dealership.”

Tags: AFIP, Automotive Dealership Institute, CIRAS, Editorial Page, F&I Conference & Expo, Hudson Cook LLP, Mosaic, Red Flags Rule

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Blog

So Here's the Deal

Ronald J. Reahard
Avoiding the AAA Objection

By Ronald J. Reahard
Top trainer advises F&I pros to eliminate the ‘I have AAA’ objection by downplaying the very real — but relatively minor — roadside assistance benefit included with most service contracts.

(Video) Capture Missed VSC Sales

By Ronald J. Reahard
In response to a reader question, the magazine’s F&I wiz updates his plan for re-pitching service contracts to customers who declined the protection at the time of delivery.

The Dealer Moved My Goal Posts

By Ronald J. Reahard

Addressing F&I’s Internet Problem

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Protecting F&I’s Future

By Gregory Arroyo
The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.

Game Almost Over

By Gregory Arroyo
With the CFPB’s controversial guidance officially repealed, the editor delves into what the bureau was really after in its targeting of dealer participation.

The Repair Is Covered

By Gregory Arroyo

Change Is Happening

By Gregory Arroyo

Mad Marv

Marv Eleazer
Stop Painting Dealers With a Broad Brush

By Marv Eleazer
His Madness has a few choice words for media members who obsess over every act of dealer malfeasance while ignoring their charitable and volunteer efforts.

I Love F&I. How About You?

By Marv Eleazer
His Madness challenges F&I professionals to decide right here and now whether F&I is your career or just a job.

Is That Legal?

By Marv Eleazer

Overcome Your F&I Weaknesses

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler