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TAG SEARCH RESULT: NADA Convention and Expo

December 2016, F&I and Showroom - Cover Story

Hold Your Head High

Incoming NADA Chairman Mark Scarpelli is a second-generation dealer. He serves as president of Raymond Chevrolet in Antioch, Ill., and co-owners, with his brother Ray Scarpelli, of Ray Chevrolet and Ray Chrysler Jeep Ram Dodge in nearby Fox Lake. Before joining the family business, Scarpelli attended Northwood University in Midland, Mich., and served as a district manager of sales for General Motors.

By Tariq Kamal

F&I talks shop, politics and pride with Mark Scarpelli, president of Raymond Chevrolet and Raymond Kia, and NADA’s 2017 chairman.

Tags: Anniversary, NADA, NADA Chairman, NADA Convention and Expo

December 2016, F&I and Showroom - WebXclusive

A Final Message From the Chairman

By Jeff Carlson

Jeff Carlson reflects on his term as the NADA’s 2016 chairman, highlighting the association’s victories as well as the challenges ahead.

Tags: CFPB, Jeff Carlson, NADA Chairman, NADA Convention and Expo

March 2016, F&I and Showroom - Feature

Industry Disruption

Photo courtesy of iStock. 

By Dave Robertson

AFIP chief is excited about revolutionary paperless software that could change more than the F&I process.

Tags: AFIP, NADA Convention and Expo, technology

March 2016, F&I and Showroom - Feature

6 Ways to Improve the F&I Experience

Photo courtesy of iStock.

By Vince Demare

F&I expert lists six moves F&I pros can make to improve the customer experience and increase production.

Tags: Customer Experience, econtracting, F&I menu, F&I process, NADA Convention and Expo

March 2016, F&I and Showroom - Feature

Equip, Train & Adapt

Photo courtesy of iStock. 

By Jim Maxim Jr.

F&I technology expert says dealers and F&I pros who embrace digital solutions will have more success with customers of all ages.

Tags: eMenu, F&I Presentation, NADA Convention and Expo, technology

March 2016, F&I and Showroom - Feature

5 Things Top Dealers Do Differently

The team at the Jacksonville, Fla.-based Nimnicht Chevrolet earned General Motor's 2014 Dealer of the Year Award. 

By Tom McQueen

Expert lists five prime directives for dealers who want to take their production, company culture and customer service to the next level.

Tags: NADA Convention and Expo, Sales Tactics, Tips for Success

March 2016, F&I and Showroom - Feature

Better Selling Through Disclosure

Photo courtesy of iStock. 

By George Angus

F&I expert has a method for turning one of the most awkward parts of the F&I process into a moneymaker.

Tags: F&I menu, Full Disclosure, NADA Convention and Expo, Sales Tactics

March 2016, F&I and Showroom - Feature

6 Email Missteps to Avoid

Photo courtesy of iStock. 

By Kevin Layton

Digital marketing expert shares practical advice for improving email communications by eliminating bad practices that turn off car buyers.

Tags: customer satisfaction, Email, Email Marketing, NADA Convention and Expo

March 2016, F&I and Showroom - Cover Story

Mountain Man

NADA Chairman Jeff Carlson says preserving vehicle affordability for car buyers will be his top priority in 2016.

By Tariq Kamal

Meet Jeff Carlson, president of Colorado’s Glenwood Springs Ford, Glenwood Springs Subaru and Summit Ford, and the NADA’s 2016 chairman.

Tags: NADA, NADA Chairman, NADA Convention and Expo

March 2015, F&I and Showroom - Cover Story

Sales at Your Fingertips

By Brittany-Marie Swanson

The explosion in smartphone usage among car shoppers put phone leads ahead of Internet leads at the close of 2014, a trend reflected in the deluge of mobile-ready offerings lining the aisles at NADA 2015.

Tags: apple, Customer Loyalty, Dealertrack, Dent Wizard, DMEautomotive, Edmunds, Edmunds.com, iPad, Mobile Applications, mobile solution, NADA, NADA Convention and Expo, smartphones, VinSolutions

March 2014, F&I and Showroom - Feature

Full Speed Ahead

By Brittany-Marie Swanson

Compliance was top of mind at the 2014 NADA Convention & Expo, with product vendors showing the way to a faster, more transparent process in the F&I office and throughout the sales process.

Tags: ADP Dealer Services, Compli, DealerCentric, Dealertrack, Equifax, NADA Convention and Expo, National Automobile Dealers Association

March 2014, F&I and Showroom - Cover Story

CFPB Takes Center Stage

By Gregory Arroyo

Strong words at NADA 2014 and the Vehicle Finance Conference indicate that both sides of the rate participation debate are preparing for a long, drawn-out battle.

Tags: AFSA Vehicle Finance Conference, CFPB, Chase Auto Finance, Consumer Financial Protection Bureau, Department of Justice, discrimination, econtracting, Forrest McConnell, GM Financial, NADA Convention and Expo, National Automobile Dealers Association, Toyota Financial Services, Zurich Financial Services

April 2013, F&I and Showroom - Feature

To Catch a Customer

The NADA’s leadership takes a tour of the show floor at the association’s annual convention.

By Gregory Arroyo

Optimists at the NADA and the AFSA conferences believe the industry is primed to sell a million more vehicles this year than in 2012. But as one dealer rep said, it’s going to take a unified effort to make that prediction a reality.

Tags: Allstate Dealer Services, Ally Financial, Dealertrack, Equifax, Gregory Arroyo, LoJack, NADA Convention and Expo

June 2012, F&I and Showroom - Feature

5 CRM, Mobile Tools to Consider

By Brian Pasch

Digital tools are getting smarter, faster and easier to use. The magazine’s tech expert breaks down five new tools that could revolutionize the auto retail business.

Tags: AutoAccelerator, Brian Pasch, cDemo, Dealer.com, Dominion Dealer Solutions, NADA Convention and Expo, technology, VinSolutions

March 2012, F&I and Showroom - Feature

Vegas Musings

By Tom Hudson

The magazine’s resident legal wiz reports on what he saw and heard at the industry’s annual get-together last month, including reports of dealer investigations being conducted by the Federal Trade Commission.

Tags: CFPB, Consumer Financial Protection Bureau, Federal Trade Commission, NADA, NADA Convention and Expo, spot delivery

March 2012, F&I and Showroom - Cover Story

Updating F&I

By Gregory Arroyo

Connecting F&I to the digital world was the talk at the annual dealer and lender conventions last month, and opinions varied on what the F&I office of the future will look like.

Tags: Bank of America, Chase, Dealertrack, Generation Y, Group 1 Automotive, iPad, iPad Business Applications, J.D. Power and Associates, Mobile Applications, Mobile Website, NADA, NADA Convention and Expo, Reynolds & Reynolds, social media, SOCIALDEALER, Wells Fargo

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