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November 2015, F&I and Showroom - Feature

Solving the Pay Plan Dilemma

By George Angus

F&I professionals are outpacing the earnings of their colleagues in the sales department and even at the executive management level, and every attempt to relevel the playing field has its pros and cons.

Tags: F&I manager, Payment Plan, sales

June 2014, F&I and Showroom - Feature

Pay Plans Revisited

By Rick McCormick

Far too many compensation plans are a patchwork of fixes that, in the end, make the plans more confusing and less impactful. The magazine’s F&I expert has the answer, a plan that accounts for a new market dynamic.

Tags: BMO Harris Bank, F&I manager, Flat Fees, Payment Plan, product penetration

February 2011, F&I and Showroom - Feature

Pay Plan Reboot

By Lon Leneve

The Department of Labor is gearing up. The question is, will your pay plans be ready? Here's a primer to help you get them up to speed.

Tags: Payment Plan

October 2010, F&I and Showroom - Feature

The ‘No-Haggle’ Way

Richard O'Connor, Sonic Automotive's vice president of F&I

By Justina Ly

Sonic is hoping to double its F&I sales behind a new pricing strategy. The magazine talks to the group’s top F&I exec to get the details.

Tags: F&I products, Payment Plan, product margins, Sonic Automotive

June 2010, F&I and Showroom - Feature

Lanes Open for Prime Tiers

By Melinda Zabritski

Sixty-day delinquencies are on the decline and credit quality continues to improve, but lenders still favored prime customers in the first quarter.

Tags: average term, Credit Scores, delinquencies, Experian, Finance, new-vehicle financing, Payment Plan, used-vehicle financing

May 2010, F&I and Showroom - Feature

5 Roadblocks to F&I Success

By Rick McCormick

It’s still the one department where profits are made, but the F&I office can’t do it alone. Veteran trainer breaks through F&I’s five biggest roadblocks.

Tags: business management, business tools, F&I manager, F&I products, lender strategies, Payment Plan, Sales Tactics

April 2010, F&I and Showroom - Feature

Market on the Mend

By Melinda Zabritski

The auto finance market continued to stabilize in the fourth quarter, as the crash of 2008 continues to become a distant memory. New financing, however, will remain the domain of the prime and superprime tiers in the months to come.

Tags: average term, Credit Scores, delinquencies, Experian, Finance, new-vehicle financing, Payment Plan, used-vehicle financing

September 2009, F&I and Showroom - Feature

The Biweekly Catch

By David Robertson

The biweekly repayment option has definitely found a home in the industry, but are dealers selling themselves into lawsuits? Find out what you need to know about this burgeoning finance option before you offer it to your next customer.

Tags: Payment Plan

May 2009, F&I and Showroom - Feature

Pay-Plan Breakdown

By Joe Bartolone

When it comes to F&I pay plans, don’t be surprised by what you get. Compliance auditor breaks down eight commonly used pay-plan objectives and provides his take on how they impact a dealership’s goals.

Tags: compliance, CSI, front-end profit, payment packing, Payment Plan, product penetration

April 2009, F&I and Showroom - Feature

Tracking the 2008 Credit Crisis

By Melinda Zabritski

By the end of 2008, more than $7 billion worth of automotive loans were 60 days delinquent. Experian market analyst tracks the single-most challenging year for auto finance and provides her take on the road ahead.

Tags: Auto Loans, average term, Credit Scores, delinquencies, Experian, Finance, Payment Plan

April 2008, F&I and Showroom - Feature

F&I in an X&Y World

By Ronald J. Reahard

Is your current F&I sales process adding value or alienating customers? In today’s world of Google, Myspace and YouTube, word-tracks are like 8-tracks: obsolete. Expert explains how to give today’s Generation X and Y customers what they want: a fast-paced, non-confrontational buying experience.

Tags: F&I products, Generation X, Generation Y, Payment Plan, sales pitches

July 2007, F&I and Showroom - Feature

Creating a Pay Plan That Impacts Sales, Compliance

By Becky Chernek

Ancillary products can generate as much as 60 percent of gross profit. Does your pay plan reflect that? Pay plans should reward for superior and compliant performance, but are you factoring in today’s market trends?

Tags: compliance, GAP, Payment Plan, Service Contracts

June 2006, F&I and Showroom - Feature

Creating the Perfect F&I Pay Plan

By Ron Martin

F&I pay plans should motivate employees to sell more products and have clear compensation guidelines. If you’re constantly reworking the pay plan, it’s time for a new one.

Tags: Aftermarket Products, charge-backs, F&I manager, F&I professional, Payment Plan, product penetration

December 2005, F&I and Showroom - Feature

Creating the Ultimate F&I Pay Plan

By Ronald J. Reahard

F&I managers should know what is expected of them based on their pay plans. Emphasize percentages and CSI rather than just total dollars.

Tags: charge-backs, CSI, F&I manager, F&I sales, incentives, Payment Plan, product penetration

September 2004, F&I and Showroom - Feature

F&I Pay Plans That Get Results

By Eric Andersen and Keith Tuber

Pay plans that directly promote dealership objectives such as high CSI scores or minimal contracts-in-transit can work wonders toward meeting those goals.

Tags: CSI, F&I manager, Payment Plan, product penetration, profit

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Blog

So Here's the Deal

Ronald J. Reahard
Sharing the Profit

By Ronald J. Reahard
After losing members of his sales team, a dealer asks the magazine’s resident F&I expert for his take on paying salespeople on F&I income.

Menus Don’t Work Miracles

By Ronald J. Reahard
A fancy new menu can help streamline processes and improve customer engagement, but it won’t replace the hard-won skill and compassion of a true F&I professional.

Avoiding the AAA Objection

By Ronald J. Reahard

(Video) Capture Missed VSC Sales

By Ronald J. Reahard

Done Deal

Gregory Arroyo
GAP Suffers Another Setback

By Gregory Arroyo
The editor reveals the truth behind an NPR report critical of the industry’s efforts to undo the Military Lending Act guidance that put the brakes on GAP sales.

Car Buyers Need F&I

By Gregory Arroyo
Current market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.

Protecting F&I’s Future

By Gregory Arroyo

Game Almost Over

By Gregory Arroyo

Mad Marv

Marv Eleazer
Comply Like Nobody’s Watching

By Marv Eleazer
His Madness wants F&I pros to commit to ethical dealings with customers and finance sources because it’s the right thing to do, not just for the very real threat of reprisal.

'We Never Buy This Stuff'

By Marv Eleazer
Every F&I pro gets the occasional ‘F’ customer, but they’re a small part of your business and they’re not worth a minute of mental anguish.

Stop Painting Dealers With a Broad Brush

By Marv Eleazer

I Love F&I. How About You?

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler