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July 2018, F&I and Showroom - Feature

Moving F&I Online

By Cheryl Miller

Dealer software expert makes the case for following your customers online and adopting a fully digital transaction.

Tags: auto finance, Dealertrack, digital retailing, F&I manager, F&I process, online F&I, software, technology

June 2010, F&I and Showroom - Feature

The Menu Battle

By Gregory Arroyo

Ristken Software Service’s top executive sits down with the magazine to talk about an aspect of the menu business that hasn’t received much fanfare.

Tags: e-contracting, F&I menus, software

June 2010, F&I and Showroom - Cover Story

Mobilization Nation

By Gregory Arroyo

This month, Germain Motor Co. steps into the mobile world with a dealership-branded mobile app. Find out what it has planned for its new marketing engine.

Tags: marketing, mobile leads, software

April 2010, F&I and Showroom - Cover Story

Data-Driven Success

Deal Jacket Name: Bill Pearson, co-owner of Finish Line Ford Location: Peoria, Ill. Software Providers: DMS – Reynolds; Menu – Ristken; Inventory – vAuto, Reynolds and Liquid Motors; Desking – Reynolds; Lead Generation – Dealer.com, AutoTrader.com, Cars.com and more; CRM – Dealer.com F&I products: vehicle service contracts, GAP, credit life insurance, roadside hazard protection, tire-and-wheel protection, key replacement

By Justina Ly

Ford dealer talks about how software helped his Peoria, Ill.-based outlet stay out of the red last year, and now has him primed to increase sales by 750 units.

Tags: F&I products, F&I Revenue, inventory, software, Vehicle Sales

February 2009, F&I and Showroom - Feature

Testimonials

By Read what's being said about F&I Software

Read what's being said about F&I Software

Tags: dealer, Dealertrack, Market Scan, software

July 2004, F&I and Showroom - Feature

F&I = Future-Oriented & Innovative

By Ron Martin

To stay at the top of your game in this ever-changing industry, redefine the way you do F&I.

Tags: F&I manager, F&I process, software, training

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Blog

So Here's the Deal

Ronald J. Reahard
Avoiding the AAA Objection

By Ronald J. Reahard
Top trainer advises F&I pros to eliminate the ‘I have AAA’ objection by downplaying the very real — but relatively minor — roadside assistance benefit included with most service contracts.

(Video) Capture Missed VSC Sales

By Ronald J. Reahard
In response to a reader question, the magazine’s F&I wiz updates his plan for re-pitching service contracts to customers who declined the protection at the time of delivery.

The Dealer Moved My Goal Posts

By Ronald J. Reahard

Addressing F&I’s Internet Problem

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Protecting F&I’s Future

By Gregory Arroyo
The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.

Game Almost Over

By Gregory Arroyo
With the CFPB’s controversial guidance officially repealed, the editor delves into what the bureau was really after in its targeting of dealer participation.

The Repair Is Covered

By Gregory Arroyo

Change Is Happening

By Gregory Arroyo

Mad Marv

Marv Eleazer
Stop Painting Dealers With a Broad Brush

By Marv Eleazer
His Madness has a few choice words for media members who obsess over every act of dealer malfeasance while ignoring their charitable and volunteer efforts.

I Love F&I. How About You?

By Marv Eleazer
His Madness challenges F&I professionals to decide right here and now whether F&I is your career or just a job.

Is That Legal?

By Marv Eleazer

Overcome Your F&I Weaknesses

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler