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TAG SEARCH RESULT: Truth in Lending Act

January 2017, F&I and Showroom - Feature

Naïve, Sloppy or Kinky?

By Gil Van Over

There isn’t much the magazine’s compliance pro hasn’t seen. In fact, he’s got a category for every type of issue he’s come across in his more than 15 years auditing deal jackets.

Tags: compliance, F&I, Truth in Lending Act

September 2013, F&I and Showroom - Feature

Failure to Pay

By Tom Hudson

Can a failure to pay off a customer’s trade-in lead to a Truth in Lending Act violation? The magazine’s legal wiz details a case involving a consumer who made such a claim.

Tags: Hudson Cook LLP, Legal, Tom Hudson, Truth in Lending Act

January 2012, F&I and Showroom - Feature

A New Game Plan

By Gil Van Over

Dealers have done well to defend themselves against the oncoming blitz of new regulations, but the magazine’s newest compliance expert says there are a few downs left to play.

Tags: CFPB, compliance, Consumer Financial Protection Bureau, Federal Trade Commission, Legal, TILA, Truth in Lending Act

November 2011, F&I and Showroom - Feature

Documenting Doc Fees

By Tom Hudson

Before you roll your next customer, you may want to read what the magazine’s resident legal wiz has to say about doc fees and how they can be defended in court.

Tags: documentation, financial legislation, Legal, TILA, Truth in Lending Act

August 2011, F&I and Showroom - Feature

To Charge or Not to Charge

By Michael A. Benoit

Can you charge a customer’s down payment to a credit card? The magazine’s legal wiz says the answer has more to do with economics than the law of the land.

Tags: compliance, Credit, down payment, Truth in Lending Act

October 2010, F&I and Showroom - Feature

Is That Legal?

By Michael Benoit

Can you raise the price of a vehicle to cover a high bank fee? Get that answer and more from the magazine’s legal expert.

Tags: Federal Trade Commission, Legal, Michael Benoit, Truth in Lending Act

August 2010, F&I and Showroom - Feature

Charge or No Charge?

By Tom Hudson

The magazine’s legal expert reiterates his answer on whether customers should be charged for the installation of payment-assurance devices.

Tags: buy-here, pay-here , GPS devices, Truth in Lending Act

February 2010, F&I and Showroom - Feature

Raising the Odds

By Gregory Arroyo

Three compliance experts attempt to map out a dealer’s best-chance deal. In the end, all roads lead back to compliance.

Tags: compliance, FEDERAL REGULATION, Federal Trade Commission, Truth in Lending Act

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Blog

So Here's the Deal

Ronald J. Reahard
Menus Don’t Work Miracles

By Ronald J. Reahard
A fancy new menu can help streamline processes and improve customer engagement, but it won’t replace the hard-won skill and compassion of a true F&I professional.

Avoiding the AAA Objection

By Ronald J. Reahard
Top trainer advises F&I pros to eliminate the ‘I have AAA’ objection by downplaying the very real — but relatively minor — roadside assistance benefit included with most service contracts.

(Video) Capture Missed VSC Sales

By Ronald J. Reahard

The Dealer Moved My Goal Posts

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Car Buyers Need F&I

By Gregory Arroyo
Current market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.

Protecting F&I’s Future

By Gregory Arroyo
The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.

Game Almost Over

By Gregory Arroyo

The Repair Is Covered

By Gregory Arroyo

Mad Marv

Marv Eleazer
'We Never Buy This Stuff'

By Marv Eleazer
Every F&I pro gets the occasional ‘F’ customer, but they’re a small part of your business and they’re not worth a minute of mental anguish.

Stop Painting Dealers With a Broad Brush

By Marv Eleazer
His Madness has a few choice words for media members who obsess over every act of dealer malfeasance while ignoring their charitable and volunteer efforts.

I Love F&I. How About You?

By Marv Eleazer

Is That Legal?

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler