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One-On-One With TrueCar’s Scott Painter

The editor offers a few excerpts from his conversation with TrueCar founder Scott Painter.

December 15, 2011

The editor offers a few excerpts from his conversation with TrueCar founder Scott Painter.

Tags: Honda, Pricing, TrueCar

Author: Gregory Arroyo | Posted @ Thursday, December 15, 2011 11:56 AM | » Comments(7)

Under the Microscope

Word of a recent newspaper article on the world of BHPH dealers had the editor up in arms — well, until he read the story.

December 1, 2011

Word of a recent newspaper article on the world of BHPH dealers had the editor up in arms — well, until he read the story.

Tags: bhph, buy here, CFPB, compliance, Consumer FInancial Protection Bureau, pay here

Author: Gregory Arroyo | Posted @ Thursday, December 1, 2011 2:40 PM | » Comments(1)

Reporter’s Notebook: 4 Quick Tips

The editor offers a few insights he picked up at the magazine’s annual conference, which attracted near-record attendance.

October 31, 2011

The editor offers a few insights he picked up at the magazine’s annual conference, which attracted near-record attendance.

Tags: F&I Conference, F&I menu, Industry Summit, Leasing

Author: Gregory Arroyo | Posted @ Monday, October 31, 2011 11:33 AM | » Comments(0)

Lines Drawn

The idea behind the menu seems simple enough. Use it and you can sell more products. Well, evidently, how you use it has come into question. The editor weighs in.

October 7, 2011

The idea behind the menu seems simple enough. Use it and you can sell more products. Well, evidently, how you use it has come into question. The editor weighs in.

Tags: F&I menu, F&I Presentation, F&I products

Author: Gregory Arroyo | Posted @ Friday, October 7, 2011 12:29 PM | » Comments(9)

What’s My Buy Rate?

Rising to defend the industry in the pages of Newsweek, the editor learns that it’s not always easy to explain what goes on in the F&I office.

September 6, 2011

Rising to defend the industry in the pages of Newsweek, the editor learns that it’s not always easy to explain what goes on in the F&I office.

Tags: F&I process

Author: Gregory Arroyo | Posted @ Tuesday, September 6, 2011 11:46 AM | » Comments(4)

Improve Your Odds

In September, the best sales and F&I trainers in the business will converge in Las Vegas for the magazine’s annual conference. Not being there is a gamble you can’t afford to take.

August 5, 2011

In September, the best sales and F&I trainers in the business will converge in Las Vegas for the magazine’s annual conference. Not being there is a gamble you can’t afford to take.

Tags: F&I Conference, Industry Summit 2011, training

Author: Gregory Arroyo | Posted @ Friday, August 5, 2011 4:23 PM | » Comments(0)

Time to Get Trained

July 15, 2011

The editor talks about a unique opportunity to get yourself and your F&I and sales teams trained to take on today’s margin-compressed environment. The two-day event will feature the top trainers in the business.

Tags: F&I Conference, F&I Dealer of the Year, F&I Pacesetters, Industry Summit 2011

Author: Gregory Arroyo | Posted @ Friday, July 15, 2011 12:38 PM | » Comments(0)

Rime of the Ancient Dealer

Still rattled from the NAF Association’s latest conference, the editor shares one speaker’s unsettling vision of the dealership of the future.

July 5, 2011

Still rattled from the NAF Association’s latest conference, the editor shares one speaker’s unsettling vision of the dealership of the future.

Tags: Internet, National Automotive Finance Association, vAuto

Author: Gregory Arroyo | Posted @ Tuesday, July 5, 2011 12:52 PM | » Comments(3)

Reinventing Our Conference

June 6, 2011

The magazine’s annual conference is quickly taking shape. The editor provides a breakdown of some of the new features you’ll see in September.

Tags: F&I Conference & Expo, Industry Summit 2011

Author: Gregory Arroyo | Posted @ Monday, June 6, 2011 11:27 AM | » Comments(0)

Consumer Advocates Are At It Again

The editor weighs in on another dealer hit piece and wonders if the consumer advocates truly understand the motivations of dealerships.

May 10, 2011

The editor weighs in on another dealer hit piece and wonders if the consumer advocates truly understand the motivations of dealerships.

Tags: Auto Loans, Center for Responsible Lending, deliquencies

Author: Gregory Arroyo | Posted @ Tuesday, May 10, 2011 8:11 AM | » Comments(1)

Industry’s Common Denominator Located

April 4, 2011

The editor weighs in on the industry’s migration toward a new credit scoring system that’s more understanding and a little bit harsher.

Tags: ADP Dealer Services, CoreLogic, CUDL, Dealertrack, Dodd-Frank Act, FICO, Finance Express, First Investors, Open Dealer Exchange, Reynolds & Reynolds, RouteOne, Santander Consumer USA, Volkswagen Credit

Author: Gregory Arroyo | Posted @ Monday, April 4, 2011 4:26 PM | » Comments(0)

Don’t Let Gen Y Distract

The industry is on the verge of regaining some of the control it lost to the Internet, but the way dealers view technology must change before order is restored.

March 11, 2011

The industry is on the verge of regaining some of the control it lost to the Internet, but the way dealers view technology must change before order is restored.

Tags: Generation Y, Marketing, technology

Author: Gregory Arroyo | Posted @ Friday, March 11, 2011 8:50 AM | » Comments(1)

Fed Proposal Reveals Evidence GAP

February 4, 2011

The Fed sure isn’t hiding its disdain for credit insurance with its proposed changes to Reg. Z. Then again, it might just be an information gap at work.

Tags: Consumer FInancial Protection Bureau, Federal Reserve, GAP

Author: Gregory Arroyo | Posted @ Friday, February 4, 2011 9:20 AM | » Comments(0)

The MEETING

February 1, 2011

I have a couple of house cleaning items to get to before I tell you about a very important MEETING taking place March 8-9 at the Las Vegas Hilton.

Tags: Agent Summit, F&I Conference & Expo, NADA

Author: Gregory Arroyo | Posted @ Tuesday, February 1, 2011 12:49 PM | » Comments(1)

Stop Chasing the “New Normal”

January 24, 2011

The editor believes it’s time to call off the search for the New Normal and reflects on what he believes was the industry’s finest moment.

Tags: NADA

Author: Gregory Arroyo | Posted @ Monday, January 24, 2011 3:13 PM | » Comments(2)

Customer Education Isn't a Bad Thing

January 6, 2011

It might seem like just another regulation targeting dealer-arranged financing, but the editor believes the Risk-Based Pricing Rule might be the kind of icebreaker F&I managers have been seeking all along.

Tags: Federal Reserve, Federal Trade Commission, risk-based pricing rule

Author: Gregory Arroyo | Posted @ Thursday, January 6, 2011 10:28 AM | » Comments(1)

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Author Bio

Gregory Arroyo

Executive Editor

Gregory Arroyo serves as executive editor for F&I and Showroom magazine.

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