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Turning 100

The editor reflects on his decade-long connection to the industry and the 100-year-old association that drives it.

December 27, 2016

The editor reflects on his decade-long connection to the industry and the 100-year-old association that drives it.

Tags: Anniversary, NADA, NADA Convention

Author: Gregory Arroyo | Posted @ Tuesday, December 27, 2016 12:01 PM | » Comments(1)

We Are Ready

The editor looks back at some of the positives that came out of the Great Recession and explains why that painful period has the industry prepared for whatever the future holds.

April 6, 2016

The editor looks back at some of the positives that came out of the Great Recession and explains why that painful period has the industry prepared for whatever the future holds.

Tags: Cox Automotive, Innovations, NADA, National Auto Dealers Association Convention, technology, vAuto

Author: Gregory Arroyo | Posted @ Wednesday, April 6, 2016 3:55 PM | » Comments(0)

Outing the CFPB

The House Financial Services Committee’s decision to release confidential CFPB documents was a big win for the industry. But will it be enough to stop the bureau’s attack on dealer participation?

January 11, 2016

The House Financial Services Committee’s decision to release confidential CFPB documents was a big win for the industry. But will it be enough to stop the bureau’s attack on dealer participation?

Tags: Ally Financial, CFPB, Consumer FInancial Protection Bureau, Dodd-Frank Act, Equal Credit Opportunity Act, NADA, National Automobile Dealers Association

Author: Gregory Arroyo | Posted @ Monday, January 11, 2016 1:44 PM | » Comments(0)

Change in Programming

The editor travels to the magazine’s annual conference with news that one of his key insiders landed on the CFPB’s watch list.

November 15, 2013

The editor travels to the magazine’s annual conference with news that one of his key insiders landed on the CFPB’s watch list.

Tags: CFPB, Industry Summit, NADA

Author: Gregory Arroyo | Posted @ Friday, November 15, 2013 11:29 AM | » Comments(1)

Unified Front

March 20, 2013

Regulators are looking at our business, but the editor doesn’t think we have anything to fear — that’s if we’re ready to become part of the solution.

Tags: AFSA, auto dealer, Auto Finance, CFPB, FTC, Gregory Arroyo, NADA, Regulators

Author: Gregory Arroyo | Posted @ Wednesday, March 20, 2013 11:54 AM | » Comments(0)

The PVR Question

The editor wonders if there’s a better way to accurately gauge the level of success achieved in the F&I office.

September 14, 2012

The editor wonders if there’s a better way to accurately gauge the level of success achieved in the F&I office.

Tags: Done Deal, Gregory Arroyo, NADA, rate markup

Author: Gregory Arroyo | Posted @ Friday, September 14, 2012 10:21 AM | » Comments(2)

F&I Is Not the Problem

August 7, 2012

Study after study points to a disconnect between Gen Y and the F&I office, but the editor thinks it’s time for dealers to come to the defense of their most profitable department.

Tags: Done Deal, F&I , Gen Y, Greg Arroyo, NADA, Northwood University, Tom Alexander

Author: Gregory Arroyo | Posted @ Tuesday, August 7, 2012 4:42 PM | » Comments(4)

F&I Takes Center Stage

Establishing a better connection between the F&I office and today's Internet customer was top of mind at this year's annual dealer conference.

February 6, 2012

Establishing a better connection between the F&I office and today's Internet customer was top of mind at this year's annual dealer conference. Word in the aisle ways is that solutions aimed at doing just that will be hitting the market this summer.

Tags: compliance, F&I products, NADA, NADA Convention & Expo, new-vehicle sales, Vehicle Finance Conference, virtual F&I office, Wells Fargo

Author: Gregory Arroyo | Posted @ Monday, February 6, 2012 2:11 PM | » Comments(0)

The MEETING

February 1, 2011

I have a couple of house cleaning items to get to before I tell you about a very important MEETING taking place March 8-9 at the Las Vegas Hilton.

Tags: Agent Summit, F&I Conference & Expo, NADA

Author: Gregory Arroyo | Posted @ Tuesday, February 1, 2011 12:49 PM | » Comments(1)

Stop Chasing the “New Normal”

January 24, 2011

The editor believes it’s time to call off the search for the New Normal and reflects on what he believes was the industry’s finest moment.

Tags: NADA

Author: Gregory Arroyo | Posted @ Monday, January 24, 2011 3:13 PM | » Comments(2)

Taking Back Our Industry

August 11, 2010

Sick of companies, consumer groups and the media profiting from our industry's unsavory past? Maybe it's time you did something about it.

Tags: AAX, Carfax, dealer financing, Experian, Kelley Blue Book, Michael Royce, NADA, Paul Taylor, Used Vehicles

Author: Gregory Arroyo | Posted @ Wednesday, August 11, 2010 12:41 PM | » Comments(0)

Where Do You Stand?

June 4, 2010

The F&I Forum comes up with a starting point for finance reform. The editor offers his opinion as well.

Tags: Chrysler, financial reform, NADA

Author: Gregory Arroyo | Posted @ Friday, June 4, 2010 10:31 AM | » Comments(0)

Writing Deals and Our Future

February 24, 2009

Executive Editor Gregory Arroyo shares his thoughts on the future of the F&I industry, and the changes leading to a hybrid front-end office.

Tags: ADP LIGHTSPEED, Allstate, Dealertrack, Hyundai, NADA, Reynolds & Reynolds

Author: Gregory Arroyo | Posted @ Tuesday, February 24, 2009 3:40 PM | » Comments(14)

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Author Bio

Gregory Arroyo

Executive Editor

Gregory Arroyo serves as executive editor for F&I and Showroom magazine.

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