The Industry's Leading Source For F&I, Sales And Technology

Mad Marv

TAG SEARCH RESULT: customer satisfaction

1  -  1  of  1

There’s No ‘I’ in Team

His Madness shares a story of how good, old-fashioned customer care will always trump some algorithm or digital retailing tool.

June 8, 2017

His Madness shares a story of how good, old-fashioned customer care will always trump some algorithm or digital retailing tool.

Tags: customer satisfaction, digital retailing, F&I process, online F&I, transaction times

Author: Marv Eleazer | Posted @ Thursday, June 8, 2017 5:12 PM | » Comments(4)

« Previous1Next »

Author Bio

Marv Eleazer

Finance Director

Marv is no insider. He’s an actual F&I manager with more than 20 years of experience. Get his from-the-trenches take on the industry every month at fi-magazine.com.

» More