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Mad Marv

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Time is Money

His Madness takes a look at the many reasons customers are left waiting to see the F&I manager after committing to a purchase.

March 30, 2016

His Madness takes a look at the many reasons customers are left waiting to see the F&I manager after committing to a purchase.

Tags: Customer Experience, F&I process, NADA Convention and Expo

Author: Marv Eleazer | Posted @ Wednesday, March 30, 2016 2:44 PM | » Comments(3)

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Author Bio

Marv Eleazer

Finance Director

Marv is no insider. He’s an actual F&I manager with more than 20 years of experience. Get his from-the-trenches take on the industry every month at fi-magazine.com.

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