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Mad Marv

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6 Ways to Deliver Exceptional Service

Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.

August 19, 2017

Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.

Tags: Closing Techniques, F&I manager, F&I process, F&I products, Mad Marv, showroom

Author: Marv Eleazer | Posted @ Saturday, August 19, 2017 2:09 PM | » Comments(0)

What’s the Rush?

When you’re having fun, the hours go by like minutes. His Madness shares advice for improving the car-buying experience.

May 2, 2017

When you’re having fun, the hours go by like minutes. His Madness shares advice for improving the car-buying experience.

Tags: eLEND, F&I manager, F&I process, J.D. Power, showroom, transaction times

Author: Marv Eleazer | Posted @ Tuesday, May 2, 2017 4:07 PM | » Comments(2)

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Author Bio

Marv Eleazer

Finance Director

Marv is no insider. He’s an actual F&I manager with more than 20 years of experience. Get his from-the-trenches take on the industry every month at fi-magazine.com.

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