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On the Point

The Eve of Destruction

To a young and impressionable Jim Ziegler, anthems like "Eve of Destruction" gave birth to his live-for-today persona.

October 10, 2012

The industry is on the upswing, but ‘Da Man’ has a question: Is this growth sustainable, or are we teetering on the brink of collapse?

Author: Jim Ziegler | Posted @ Wednesday, October 10, 2012 3:06 PM | » Comments(5)

Stop the Blame Game

‘Da Man’ reflects on his biggest inspiration and issues a heartfelt request to the man in charge of General Motors.

September 17, 2012

‘Da Man’ reflects on his biggest inspiration and issues a heartfelt request to the man in charge of General Motors.

Author: Jim Ziegler | Posted @ Monday, September 17, 2012 12:34 PM | » Comments(0)

Figures Lie and Liars Figure

The Toyota Camry SE was voted Most "American" Car in 2012 by Cars.com.

August 7, 2012

There’s some funny stuff going on in the industry, and ‘Da Man’ is all over it. This month, he raises some questions about recent sales reports and Gen Y studies.

Author: Jim Ziegler | Posted @ Tuesday, August 7, 2012 4:56 PM | » Comments(3)

Storm Ahead: Economic Clouds Forming Once Again

Honda and Toyota haven’t recovered as quickly as the industry anticipated, but they’ve rebounded sooner than most Japanese manufacturers. In May, Honda’s sales jumped 48 percent from a year ago, while Toyota’s year-over-year sales climbed 89 percent.

July 9, 2012

Is it the calm before the storm, or is the industry really back on its feet? ‘Da Man’ takes a look at the latest headlines and offers his industry forecast.

Author: Jim Ziegler | Posted @ Monday, July 9, 2012 10:47 AM | » Comments(3)

Separating Fact From Fiction

Tata Motors has invested nearly $325 million in modernized British factories to build the new F-Type convertible. The carmaker has vowed to introduce 40 new or redesigned models behind a $2.5 billion war chest.

June 6, 2012

‘Da Man’ continues his assault on the propaganda machine, revisits past predictions and gives credit to the OEMs that are stacking the lots with good product.

Author: Jim Ziegler | Posted @ Wednesday, June 6, 2012 11:50 AM | » Comments(3)

Stop That Train!

‘Da Man’ gets a little reflective about his recent surgery before regaining form and doing what he does best.

May 10, 2012

‘Da Man’ gets a little reflective about his recent surgery before regaining form and doing what he does best.

Tags: 2013 Nissan Altima, Carlos Ghosn, Chevrolet Volt, Ford Fusion, Hyundai Genesis, Jim Ziegler, John Krafcik, Mazda 6, New York International Auto Show

Author: Jim Ziegler | Posted @ Thursday, May 10, 2012 5:11 PM | » Comments(0)

Beyond the Sale

‘Da Man’ dishes out the shots this month, but there’s a rhyme and reason to his madness. Check out what he says about the Volt, Mazda’s leadership and more.

April 16, 2012

‘Da Man’ dishes out the shots this month, but there’s a rhyme and reason to his madness. Check out what he says about the Volt, Mazda’s leadership and more.

Author: Jim Ziegler | Posted @ Monday, April 16, 2012 9:55 AM | » Comments(0)

Generationally Speaking

From outrage over factory-mandated image programs to TrueCar, ‘Da Man’ delves into the hot-button issues on dealers’ minds at NADA 2012.

Jim Ziegler accepts the “Passion Award” for lifetime achievement at the 2012 Digital Marketing Strategies Conference in Las Vegas. The award was presented by actor Adoni Maropis from TV drama “24.”

March 12, 2012

From outrage over factory-mandated image programs to TrueCar, ‘Da Man’ delves into the hot-button issues on dealers’ minds at NADA 2012.

Tags: dealership management system, DMS, Generation Y, NADA, NADA Convention & Expo, TrueCar

Author: Jim Ziegler | Posted @ Monday, March 12, 2012 11:08 AM | » Comments(0)

The Culture Equation

If you want to be a top-flight dealership, you’ll need to be clear about who you are and what you’re about. ‘Da Man’ explains.

February 1, 2012

If you want to be a top-flight dealership, you’ll need to be clear about who you are and what you’re about. ‘Da Man’ explains.

Tags: Policies, Tips for Success, training

Author: Jim Ziegler | Posted @ Wednesday, February 1, 2012 3:25 PM | » Comments(1)

Training the Manager

It’s not a ‘knowing’ problem that plagues dealerships; it’s a ‘doing’ problem. ‘Da Man’ explains why most training efforts fail before the trainer even leaves the store.

January 17, 2012

It’s not a ‘knowing’ problem that plagues dealerships; it’s a ‘doing’ problem. ‘Da Man’ explains why most training efforts fail before the trainer even leaves the store.

Tags: F&I manager, training

Author: Jim Ziegler | Posted @ Tuesday, January 17, 2012 11:42 AM | » Comments(4)

Ditch the Script

Buying a car has always been an emotional experience, so why get mechanical? ‘Da Man’ digs deep to help you close more deals.

December 1, 2011

Buying a car has always been an emotional experience, so why get mechanical? ‘Da Man’ digs deep to help you close more deals.

Tags: F&I Presentation, training

Author: Jim Ziegler | Posted @ Thursday, December 1, 2011 2:43 PM | » Comments(3)

The Sales Enabler

‘Da Man’ explains why shrugging off your dealership’s customer relationship management system could be costing you big bucks.

October 31, 2011

‘Da Man’ explains why shrugging off your dealership’s customer relationship management system could be costing you big bucks.

Tags: CRM, Customer Retention, Customer Service

Author: Jim Ziegler | Posted @ Monday, October 31, 2011 11:37 AM | » Comments(4)

The Heartbeat of the Deal

Even the most talented sales teams need supervision. “Da Man” has a plan for keeping your process running like clockwork.

October 7, 2011

Even the most talented sales teams need supervision. “Da Man” has a plan for keeping your process running like clockwork.

Tags: F&I manager, sales department, training

Author: Jim Ziegler | Posted @ Friday, October 7, 2011 12:32 PM | » Comments(6)

Beware False Prophets of Profit

‘Da Man’ says it’s time for dealers to stop believing in the flawed logic that says it’s impossible to make a profit in today’s Internet age.

September 29, 2011

‘Da Man’ says it’s time for dealers to stop believing in the flawed logic that says it’s impossible to make a profit in today’s Internet age.

Tags: dealer, F&I profit, profit

Author: Jim Ziegler | Posted @ Thursday, September 29, 2011 3:01 PM | » Comments(0)

Too Cool for ‘School’

The magazine’s new columnist says the battle between ‘new school’ and ‘old school’ needs to stop. The reality, he says, is that both schools of thought are necessary in today’s retail environment.

September 29, 2011

The magazine’s new columnist says the battle between ‘new school’ and ‘old school’ needs to stop. The reality, he says, is that both schools of thought are necessary in today’s retail environment.

Tags: training

Author: Jim Ziegler | Posted @ Thursday, September 29, 2011 2:54 PM | » Comments(1)

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Author Bio

Jim Ziegler

President & CEO of Ziegler SuperSystems

Jim 'Da Man' Ziegler joined the magazine in 2011 to deliver his On-the-Point message about the car business to dealer principals and store managers. He'll offer strategy advice on everything from sales and F&I to marketing in the digital age. Catch him every month at www.fi-magazine.com.

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