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(Video) Overcoming Helicopter Parents

The magazine’s resident F&I pro responds to an F&I manager’s query on how to handle a parent’s objection to his products.

November 4, 2016

The magazine’s resident F&I pro responds to an F&I manager’s query on how to handle a parent’s objection to his products.

Tags: F&I Menu, F&I Training, Handling Objections

Author: Ronald J. Reahard | Posted @ Friday, November 4, 2016 12:01 PM | » Comments(0)

[Video] Perfect Timing

Aside from selling VSCs on the service drive, the magazine’s F&I wiz says there are five other opportunities to capture a missed service-contract sale.

November 13, 2015

Aside from selling VSCs on the service drive, the magazine’s F&I wiz says there are five other opportunities to capture a missed service-contract sale.

Tags: direct marketing, F&I Menu, F&I process, J.D. Power & Association, Service Department, service drive, vehicle service contracts, VSC

Author: Ronald J. Reahard | Posted @ Friday, November 13, 2015 4:23 PM | » Comments(0)

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Ronald J. Reahard

President of Reahard & Associates

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