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Special Finance®

Dedicated to the nonprime/subprime credit spectrum, the Special Finance® channel delivers the latest in news, products, and industry insight.

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Looking for new F&I products? Find the latest articles, product announcements and updates.

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Certification & Training

Need a refresher course or a new training program for your dealership? See our list of trainers, certification programs and seminars.

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Compliance

Keep your dealership protected with the latest information on state and federal regulations, and learn about new compliance software solutions and services.

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Red Flags

Get the latest information, software suggestions and legal advice to help get you compliant with the FTC's latest compliance rules.

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Finance

Get an insider’s look at today’s automotive finance market, and explore our list of captive finance companies, banks, credit unions, and finance institutions.

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Software & Technology

Stay connected with today’s leading software and technology providers, with up-to-the-minute product updates and introductions.

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Rental Operations

It’s not a new concept, but in-dealership rental operations might be the boost your bottom line needs. Click into this channel for helpful articles, tips and listings for products and services.

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Insider Tip of the Week

F&I's Insider Tips of the Week are delivered by industry leading experts. Every week you'll find invaluable advice for a variety of day-to-day situations, from dealing with unrealistic customers and objection handling to hot tips for increasing penetration rates.

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Blog

So Here's the Deal

Ronald J. Reahard
Handling the ‘Last Car’ Objection

By Ronald J. Reahard
Older clients who say they are buying their last car need to be protected just as much as a first-time buyer. The magazine’s resident F&I pro explains.

Sold But Not Closed

By Ronald J. Reahard
An F&I manager from Atlanta had a service contract sold to a cash customer — that’s until he went for more. The magazine’s resident F&I pro weighs in.

(Video) Measuring Up

By Ronald J. Reahard

It's OK to Be Nervous

By Ronald J. Reahard

Done Deal

Gregory Arroyo
It Is Unwise to Lower Your Defenses

By Gregory Arroyo
The editor wonders how regulators, including two new mini-CFPBs in Pennsylvania and Maryland, view a consumer advocacy group’s highly critical report on how dealers price F&I protections.

What's Really Behind the Subprime Pullback?

By Gregory Arroyo
One F&I insider says there’s more to the subprime pullback than the recent uptick in delinquencies. He says regulators are the real reason finance sources are so risk-averse.

What’s Your Take?

By Gregory Arroyo

Connecting the Dots

By Gregory Arroyo

Mad Marv

Marv Eleazer
G.O.Y.A.

By Marv Eleazer
His Madness wants more F&I managers to improve turnover rates by taking an active role in the sales process.

The Little Things

By Marv Eleazer
Reading about one of the first-known cybercrimes gets His Madness thinking about how small issues can morph into big problems.

Industry Summit: It’s Worth the Investment

By Marv Eleazer

6 Ways to Deliver Exceptional Service

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler