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Special Finance®

Dedicated to the nonprime/subprime credit spectrum, the Special Finance® channel delivers the latest in news, products, and industry insight.

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F&I Products

Looking for new F&I products? Find the latest articles, product announcements and updates.

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Certification & Training

Need a refresher course or a new training program for your dealership? See our list of trainers, certification programs and seminars.

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Compliance

Keep your dealership protected with the latest information on state and federal regulations, and learn about new compliance software solutions and services.

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Red Flags

Get the latest information, software suggestions and legal advice to help get you compliant with the FTC's latest compliance rules.

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Finance

Get an insider’s look at today’s automotive finance market, and explore our list of captive finance companies, banks, credit unions, and finance institutions.

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Software & Technology

Stay connected with today’s leading software and technology providers, with up-to-the-minute product updates and introductions.

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Rental Operations

It’s not a new concept, but in-dealership rental operations might be the boost your bottom line needs. Click into this channel for helpful articles, tips and listings for products and services.

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Insider Tip of the Week

F&I's Insider Tips of the Week are delivered by industry leading experts. Every week you'll find invaluable advice for a variety of day-to-day situations, from dealing with unrealistic customers and objection handling to hot tips for increasing penetration rates.

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Blog

So Here's the Deal

Ronald J. Reahard
Menus Don’t Work Miracles

By Ronald J. Reahard
A fancy new menu can help streamline processes and improve customer engagement, but it won’t replace the hard-won skill and compassion of a true F&I professional.

Avoiding the AAA Objection

By Ronald J. Reahard
Top trainer advises F&I pros to eliminate the ‘I have AAA’ objection by downplaying the very real — but relatively minor — roadside assistance benefit included with most service contracts.

(Video) Capture Missed VSC Sales

By Ronald J. Reahard

The Dealer Moved My Goal Posts

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Car Buyers Need F&I

By Gregory Arroyo
Current market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.

Protecting F&I’s Future

By Gregory Arroyo
The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.

Game Almost Over

By Gregory Arroyo

The Repair Is Covered

By Gregory Arroyo

Mad Marv

Marv Eleazer
'We Never Buy This Stuff'

By Marv Eleazer
Every F&I pro gets the occasional ‘F’ customer, but they’re a small part of your business and they’re not worth a minute of mental anguish.

Stop Painting Dealers With a Broad Brush

By Marv Eleazer
His Madness has a few choice words for media members who obsess over every act of dealer malfeasance while ignoring their charitable and volunteer efforts.

I Love F&I. How About You?

By Marv Eleazer

Is That Legal?

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler