The Industry's Leading Source For F&I, Sales And Technology

Channels

Special Finance®

Dedicated to the nonprime/subprime credit spectrum, the Special Finance® channel delivers the latest in news, products, and industry insight.

View Channel

F&I Products

Looking for new F&I products? Find the latest articles, product announcements and updates.

View Channel

Certification & Training

Need a refresher course or a new training program for your dealership? See our list of trainers, certification programs and seminars.

View Channel

Compliance

Keep your dealership protected with the latest information on state and federal regulations, and learn about new compliance software solutions and services.

View Channel

Red Flags

Get the latest information, software suggestions and legal advice to help get you compliant with the FTC's latest compliance rules.

View Channel

Finance

Get an insider’s look at today’s automotive finance market, and explore our list of captive finance companies, banks, credit unions, and finance institutions.

View Channel

Software & Technology

Stay connected with today’s leading software and technology providers, with up-to-the-minute product updates and introductions.

View Channel

Rental Operations

It’s not a new concept, but in-dealership rental operations might be the boost your bottom line needs. Click into this channel for helpful articles, tips and listings for products and services.

View Channel

Insider Tip of the Week

F&I's Insider Tips of the Week are delivered by industry leading experts. Every week you'll find invaluable advice for a variety of day-to-day situations, from dealing with unrealistic customers and objection handling to hot tips for increasing penetration rates.

View Channel

Blog

So Here's the Deal

Ronald J. Reahard
The Dealer Moved My Goal Posts

By Ronald J. Reahard
Top trainer has hard-earned advice — and a word of warning — for F&I pros whose dealers seem to change their pay plans every time they have a good month.

Addressing F&I’s Internet Problem

By Ronald J. Reahard
A frustrated F&I manager poses an increasingly common question: How do you sell protection products to customers who demand the final price by phone and then show up with a bank check?

(Video) Selling Eight Products Without Losing the Customer

By Ronald J. Reahard

He Had a Goal: Remembering David Ressler

By Ronald J. Reahard

Done Deal

Gregory Arroyo
The Repair Is Covered

By Gregory Arroyo
The editor opens up about his first service-contract claim, which resulted in a covered and repaired vehicle as well as a few lessons.

Change Is Happening

By Gregory Arroyo
Saddened by the potential loss of another piece of his childhood, the editor tries to put the pieces together when he realizes there’s a good lesson to be learned in a toy retailer’s likely demise.

Who Will Take Up the CFPB's Torch?

By Gregory Arroyo

Military Lending Act Guidance: The Gift That Keeps On Giving

By Gregory Arroyo

Mad Marv

Marv Eleazer
Is That Legal?

By Marv Eleazer
Is manipulating a sales agreement to accommodate a customer’s request to cash out of a dealer-arranged retail sales contract allowed? His Madness gets answers from the industry’s top legal mind.

Overcome Your F&I Weaknesses

By Marv Eleazer
His Madness issues a challenge to every F&I professional: Eradicate your bad work habits, diversify your lender spread, and check your God complex at the door.

Proper Deal Structure Moves Mountains

By Marv Eleazer

Show Us Some Love

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler