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Certification & Training

Need a refresher course or a new training program for your dealership? See our list of trainers, certification programs and seminars.

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Photo via Getty Images.  The ’90s Called: They Want Their Presentations Back
Are you still rolling out the old NASCAR close? F&I insider says F&I offices need to get with the times and ditch those ‘Buy it now or bad things will happen’ pitches.
Save the Sale Before It Starts
Are your salespeople sabotaging themselves before the sale starts? Dealership expert offers four ways to set them up for a win before the opening gun goes off.
Sexual Harassment: 4 Pillars of Effective Training
Make anti-harassment training stick by creating a program that addresses leadership and accountability, clear policies, compliance training, and reporting and investigation.
3 Laws of Every Customer Interaction
F&I managers succeed by ensuring their customers learn something, feel something, and are motivated to purchase the protection products they need.
7 Reasons to Embrace Mobile F&I
Car buyers no longer rely on the dealership as their sole source of information about F&I products. Trainer offers seven reasons forward-thinking dealers are meeting customers in the mobile marketplace.