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Certification & Training

Need a refresher course or a new training program for your dealership? See our list of trainers, certification programs and seminars.

Useful Articles

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Don’t Fire Your Best F&I Manager
Looking to thin your F&I herd? Advanced analytics prove there are better ways to judge performance than PVR alone.
FIDOY Nomination Period Opens, New Sponsor Announced
American Financial & Automotive Services is sponsoring F&I and Showroom’s annual F&I Dealer of the Year contest, which is now accepting nominations. The deadline to nominate a deserving dealership is July 10.
Beyond the Résumé
F&I trainer explains why building and refining a professional skillset is more important than building a solid résumé.
Your Customer Experience Sucks!
Focusing on CSI scores leads to missed opportunities to attract new customers and guarantee their loyalty.
When Did ‘Cash’ Become a Four-Letter Word?
F&I trainer shares five proven methods for turning cash customers into F&I product buyers.