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Certification & Training

Need a refresher course or a new training program for your dealership? See our list of trainers, certification programs and seminars.

Useful Articles

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5 Questions F&I Pros Must Answer Monthly
F&I trainer says your answers to five key questions will serve as a roadmap to an unreachable level of performance.
The CIT Fix
Operations expert offers a two-step fix for solving cash-flow issues related to contracts in transit. It includes process and technology recommendations, as well as penalties for violations.
Kinks Will Be Kinks
Electronic processes won’t cure the ‘kinks’ who flout the rules and regulations governing F&I, but they will make their bad behavior easier to track.
FIDOY Nomination Period Extended to July 21
The magazine has extended the nomination period for its 2017 F&I Dealer of the Year contest to July 21. Dealership employees, general agents, vendors, finance sources, and F&I product providers are encouraged to nominate their stores and dealer clients.
Don’t Fire Your Best F&I Manager
Looking to thin your F&I herd? Advanced analytics prove there are better ways to judge performance than PVR alone.