July 2014, F&I and Showroom - Feature
By John Lovin
Top F&I mind says there are nine components that need to be in every F&I pay plan. Not only do they provide the right motivation, they can be the key to retaining top talent.
Tags: employment, F&I Manager, F&I Products
June 2014, F&I and Showroom - Feature
By Gerry Gould
Attitude might not be everything, but the magazine’s F&I insider says it can be the determining factor of success in many situations faced by today’s F&I pros.
Tags: employment, F&I Manager, hiring, possitive attitude
January 2014, F&I and Showroom - Feature
By Ronald J. Reahard
After sitting through a few less-than stellar F&I performances, the magazine’s resident F&I pro recalls advice his father once gave him. It was a recommendation every F&I department should take to heart.
Tags: F&I Manager, F&I Process, F&I Products, F&I Training, Reahard & Associates
February 2012, F&I and Showroom - Cover Story
By Jennifer Washington
Since buckling down and hitting the books in 2011, the finance team at Hoy Fox Toyota has been enjoying bigger numbers and stronger confidence in their store’s processes.
Tags: F&I department, F&I Manager, F&I menus, F&I presentation, F&I Process, F&I Products, F&I Sales, finance, GSFSGroup, Gulf States Toyota
December 2011, F&I and Showroom - Feature
The call for transparency is giving rise to one type of F&I manager and forcing two others into extinction. The magazine’s resident F&I trainer explains.
Tags: F&I Manager, tips for success, training, UDS
November 2011, F&I and Showroom - Feature
The magazine’s annual conference brought together six of the industry’s top trainers to talk shop, but the age-old battle between sales and F&I dominated the conversation.
Tags: American Finance & Automotive Services, desk managers, F&I department, F&I Manager, GSFSGroup, hiring, JM&A Group, Reahard & Associates, Resource Automotive, Safe-Guard, sales department, sales manager, training
October 2011, F&I and Showroom - Feature
The desk can be critical to a dealership’s success, but overstepping its boundaries can leave a store vulnerable. The magazine’s F&I pro draws a line in the sand.
Tags: desk managers, F&I department, F&I Manager, F&I Office
June 2010, F&I and Showroom - Feature
By Tony Dupaquier
F&I managers have always been considered the dealership’s best closers, but could that characterization be hindering them in today’s economic environment?
Tags: Customer Service, F&I Manager
June 2009, F&I and Showroom - Feature
By David Robertson
In today’s market, priming the vehicle selection process with an accurate assessment of the customer’s credit standing doubles the odds of a sale.
Tags: Deal Structuring, F&I Manager
February 2008, F&I and Showroom - Feature
By Ron Reahard
To be an F&I professional, there are six things you need to stop (or start) doing, because whether you like it or not, you’re a role model.
Tags: AFIP, ECOA, F&I Manager, F&I Products, Fair Credit Reporting Act, Gramm-Leach-Bliley, used vehicles
August 2006, F&I and Showroom - Feature
By Cheryl Knight
Every dealership is short staffed at times due to vacations, leaves of absence, resignations or terminations. Access to highly-trained substitutes keeps operations flowing and can even improve profitability.
Tags: F&I department, F&I Manager, hiring, revenue, temporary F&I , training
June 2006, F&I and Showroom - Feature
By Ron Martin
F&I pay plans should motivate employees to sell more products and have clear compensation guidelines. If you’re constantly reworking the pay plan, it’s time for a new one.
Tags: aftermarket products, charge-backs, F&I Manager, F&I professional, payment plan, product penetration
F&I professionals are well positioned to take a leadership role in the dealership because of their range of knowledge. Valuable managers try to help everyone involved in the sale and purchase of a new vehicle.
Tags: AFIP, credit reports, F&I Manager, F&I professional, fraud, identity theft, regulations
December 2005, F&I and Showroom - Feature
F&I managers should know what is expected of them based on their pay plans. Emphasize percentages and CSI rather than just total dollars.
Tags: charge-backs, csi, F&I Manager, F&I Sales, incentives, payment plan, product penetration
May 2005, F&I and Showroom - Feature
An F&I manager must perform a broad range of duties, including helping customers, interacting with the sales team and lenders, keeping abreast of changing laws and maintaining a desired level of dealership profitability.
Tags: Credit Applications, F&I Manager, F&I Products, FICO, lender strategies
September 2004, F&I and Showroom - Feature
By Eric Andersen and Keith Tuber
Pay plans that directly promote dealership objectives such as high CSI scores or minimal contracts-in-transit can work wonders toward meeting those goals.
Tags: csi, F&I Manager, payment plan, product penetration, profit
July 2004, F&I and Showroom - Feature
To stay at the top of your game in this ever-changing industry, redefine the way you do F&I.
Tags: F&I Manager, F&I Process, software, training
July 2003, F&I and Showroom - Feature
In the F&I world, there are stars and there are also-rans. Are you ready for prime time? Take this quiz and find out!
Tags: AFIP, charge-backs, F&I department, F&I Manager, F&I Process, F&I Products, loan portfolios, training
By Donna Driscoll
With motor vehicle theft rates rising for the first time in a decade, an educational sales approach can put F&I managers in the driver’s seat to boost sales.
Tags: aftermarket products, F&I Manager, F&I Products, vehicle theft
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