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August 2014, F&I and Showroom - Feature

Fueling the Service Pump

By John Lovin

The F&I office can fuel a dealership’s service-retention efforts. F&I insider offers up some recommendations designed to drive car buyers into the service lane.

Tags: parts and service, Prepaid Maintenance, Service Contracts, Tire and Wheel

February 2012, F&I and Showroom - Feature

Selling the Service ‘Up’

By David Linton

Fixed-ops expert opens his four-part series on establishing a sales process for parts and service with a primer on what considerations need to be made.

Tags: parts and service

May 2009, F&I and Showroom - Feature

Driving Profits Through the Service Lane

By Jorge Moas

Creating a process for the service department to sell service contracts isn’t a new concept, but it’s gained a lot of interest lately. F&I expert provides a road map for instituting such a process, and says a successful program needs to start with the dealer.

Tags: economic downturn, fixed operations, JM&A Group, parts and service, Service Contracts

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