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Certification & Training

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June 26, 2017 - Industry News

Auto/Mate Releases ‘The Auto Dealer's Guide to Team Building’ Ebook

The new ebook was developed to guide auto dealers through the process of turning managers and employees in various departments into one cohesive, productive and motivated team.

Tags: digital retailing, F&I office, online F&I, Pay Plans, Showroom

June 22, 2017 - Industry News

John 'The F&I Professor' Vecchioni to Emcee Industry Summit

American Financial’s John Vecchioni will return to Industry Summit as the event’s master of ceremonies.

Tags: American Financial & Automotive Services, F&I Think Tank, F&I training, Industry Summit, John Vecchioni

June 22, 2017 - Industry News

SF Conference Returns to Industry Summit

Industry Summit will once again play host to the Special Finance Conference, the industry’s premier SF training event.

Tags: auto finance, Greg Goebel, Special Finance Conference, subprime, used-vehicle sales

June 21, 2017 - Industry News

Van Over to Serve as Luncheon Speaker at Compliance Summit

Veteran trainer and compliance expert Gil Van Over will deliver a luncheon presentation dedicated to ‘Your Responsibilities’ at Dallas Compliance Summit in September.

June 20, 2017 - Industry News

F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster

The Academy’s Tony Dupaquier will serve as emcee of F&I Think Tank, organizers announced this week. The trainer and F&I futurist will be responsible for guiding the discussions during the F&I 20 Group-like event.

Tags: Dealer, digital retailing, F&I director, F&I manager, F&I process, F&I Think Tank, Industry Summit, Objection Handling, online F&I

June 14, 2017 - Industry News

Harkins to Return as Compliance Summit Emcee

Robert Harkins of AGWS has signed on to once again serve as the event’s master of ceremonies.

June 14, 2017 - Industry News

Industry Summit, Best Training Day Ever Join Forces

The next edition of ‘The Best Training Day Ever’ will be held as part of Industry Summit in Dallas this fall.

June 13, 2017 - Industry News

F&I Trainer Shaka Dyson Bringing F&I 20 Group to F&I Think Tank 2017

F&I trainer Shaka Dyson is bringing his F&I 20 Group to Dallas for F&I Think Tank 2017. The ‘record-breaking’ F&I trainer will also participate in two panel discussions, including F&I Think Tank’s stump the pro-like Shark Tank.

Tags: F&I manager, F&I process, F&I Think Tank, F&I training, Industry Summit, Objection Handling

June 8, 2017 - Industry News

NADA Launches New Digital Collection of Archives

As part of its 100th anniversary, the National Automobile Dealers Association has partnered with the Hagley Museum and Library, a Smithsonian affiliate, to create a digital collection of historic publications, press releases, photographs, video and other collateral.

June 8, 2017 - Industry News

F&I Think Tank Heads to Dallas With Arroyo at the Helm

F&I and Showroom’s Gregory Arroyo will chair the 20 Group-like event, which will close out Industry Summit 2017 on Sept. 14. This year’s theme: ‘Making F&I Great Again.’

Tags: Career Advice, F&I director, F&I manager, F&I process, F&I products, F&I Think Tank, F&I training, Industry Summit

June 7, 2017 - Industry News

Crisorio, Kamal to Chair 2017 Compliance Summit

UDS’s Brian Crisorio and Auto Dealer Today’s Tariq Kamal will serve as co-show chairs for this year’s Compliance Summit.

Tags: auto finance, compliance, Compliance Summit, F&I manager, F&I office, Industry Summit

June 7, 2017 - Industry News

American Financial Receives Multiple Dealers’ Choice Awards

American Financial & Automotive Services earned awards in five categories in the 2017 Dealers’ Choice Awards.

June 6, 2017 - Industry News

Securethics Launches Communication and Conflict Management Training Program

The new program was designed to reduce auto dealership turnover by at least 5% in 12 months.

June 5, 2017 - Industry News

UDS Earns Top Honors in Dealers’ Choice Awards

The income development company earned a Diamond award in F&I Training and Platinum in the Compliance Training category of Auto Dealer Today’s 2017 Dealers’ Choice Awards, which are voted on by dealers and dealership personnel.

Tags: Auto Dealer Today, compliance, Dealers' Choice Awards, F&I training, UDS

May 23, 2017 - Industry News

ADT Announces 2017 Dealers’ Choice Awards Winners

Auto Dealer Today named the winners of the 13th annual Dealers’ Choice Awards.

April 12, 2017 - Industry News

Survey: Dealers Overestimating Customer Trust

The results of a survey of 400 dealers at the NADA convention indicate many dealers are overestimating customer trust, their sales team’s product knowledge, and the need to offer discounts.

April 10, 2017 - Industry News

American Financial's F&I University Now Offers F&I Compliance Certification

The income development company has partnered with Automotive Compliance Education LLC to provide its dealer customers with a new F&I compliance certification program, which will be offered through the firm's F&I University.

Tags: American Financial & Automotive Services, Automotive Compliance Education, compliance, F&I training, F&I University

March 20, 2017 - Industry News

AUL Corp. Releases 2017 F&I Training Schedule

The warranty and vehicle service contract provider released its 2017 F&I training schedule, which includes a three-day live course that will cover compliance, objecting handing, sales-to-F&I turnovers, and menu selling. It will be led by Kirk Manzo, director of global training for Assurant’s Vehicle Protection Services group.

Tags: F&I manager, F&I products, F&I sales, F&I training, F&I Turnover

March 20, 2017 - Industry News

ACE Certifies American Financial Agents

Automotive Compliance Education (ACE) and American Financial & Automotive Services partnered to certify American Financial’s entire agent roster.

February 23, 2017 - Industry News

Dallas Compliance Summit Set to Break Attendance, Certification Records

Organizers of Compliance Summit say an 'unprecedented' response to the announcement that the next event will be held alongside Industry Summit at the Gaylord Texan in Grapevine, Texas, all but guarantees the Sept. 11, 2017, event will set new marks for attendance and Automotive Compliance Specialist certification.

Tags: Automotive Compliance Specialist, Compliance Summit, Gil Van Over, Industry Summit, Jim Ganther

February 22, 2017 - Industry News

EFG Launches Multimedia Compliance Platform

The company today announced the launch of Common Sense Compliance, a platform designed to break through the legalese of automotive compliance with practical and actionable information. The platform will feature a video series and podcast hosted by Steve Roennau, the company’s vice president of compliance.

Tags: compliance, EFG Companies, F&I manager, Steve Roennau

February 7, 2017 - Industry News

Rico Glover to Speak at NYC Event

ADT contributor Rico Glover and his team from Bryan Honda will deliver a presentation on dealership digital marketing in New York City next month.

February 3, 2017 - Industry News

President Trump Orders Review of Dodd-Frank

President Donald Trump took his first step toward making good on his promise to dismantle the Dodd-Frank Wall Street Reform and Consumer Protection Act, signing on Friday an executive order directing the secretary of the Treasury to review the 2010 financial oversight law.

Tags: Consumer FInancial Protection Bureau, Dodd-Frank Act, Donald Trump, Richard Cordray

January 27, 2017 - Industry News

Industry Summit 2017: Big Value in Big D

Industry Summit moves to Dallas in September for its biggest annual event yet. It is scheduled for Sept. 11–14, 2017, at the Gaylord Texan in Grapevine, Texas.

January 26, 2017 - Industry News

RoadVantage Teams With The Academy on New Training Initiative

The Academy is led by F&I trainer Tony Dupaquier. The program includes workshops for personnel at all levels within F&I and sales operations, and is designed with today’s internet-educated shoppers in mind.

Tags: digital retailing, F&I manager, F&I training, Garret Lacour, Internet Shopper, RoadVantage, The Academy, Tony Dupaquier

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