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Certification & Training

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April 22, 2014 - Industry News

EFG's Entire Field Services Team Now AFIP Certified

The company’s entire field services team is now 100% AFIP certified. AFIP certification curriculum focuses solely on the federal and state laws that govern in-dealership financial services.

Tags: AFIP, certification, EFG Companies

April 22, 2014 - Industry News

US Equity Advantage Adds Regional Account Manager

F&I veteran Karena Raino-Nevratakis has joined the company as regional account manager for the Western United States.

Tags: Hiring, US Equity Advantage

April 17, 2014 - Industry News

AFIP Adopts Professional Designations

The association has adopted professional designations to recognize individuals who have earned AFIP certification.

Tags: AFIP, certification

April 14, 2014 - Industry News

Former CFPB Official to Deliver Keynote Address at Industry Summit 2014

The CFPB’s former point man will be at Industry Summit 2014 this September to deliver a keynote address. He will take attendees inside the media-shy agency and offer insights on how the bureau intends to regulate the automotive retail industry.

Tags: CFPB, Consumer Financial Protection Bureau, Gregory Arroyo, Hudson Cook LLP, Industry Summit, Richard Hackett

April 10, 2014 - Industry News

ADP Plans to Spin Off Dealer Services Business

The company expects to complete the separation of the two companies in the early part of the fourth quarter. Leading the Dealer Service business unit will be ADP executives Steve Anenen and Al Nietzel.

Tags: ADP, ADP Dealer Services, Al Nietzel, Carlos Rodriguez, Steve Anenen

April 2, 2014 - Industry News

Cory Mosley Launches Sales Skills Seminar Series

The dealership consultant and magazine columnist will kick off his seminar series in Uniondale, N.Y. on April 22. The one-day, two-seminar program is designed to help showroom and Internet/BDC professionals become more influential with customers and increase their sales production.

Tags: BDC, Cory Mosley, internet sales, sales training, training

March 25, 2014 - Industry News

NADA-ATD Academy to Hold Weeklong Service Seminar

The advanced service seminar will focus on strategies, processes and best practices designed to maximize productivity and profitability of dealership service departments.

Tags: ATD, NADA, National Automobile Dealers Association, training

March 25, 2014 - Industry News

Industry Summit Adds Dealership Sales & Technology Track

Dealership Sales & Technology joins the F&I, Special Finance and P&A Leadership tracks for the annual event, which will be held Sept. 8–10 at Paris Las Vegas.

March 21, 2014 - Industry News

Auto Dealer TV Debuts

Catch the first episode of Auto Dealer TV, brought to you by Auto Dealer Monthly and F&I and Showroom magazine.

March 18, 2014 - Industry News

Ron Martin Releases F&I Sales Training Book

The president of VisionMenu has released an expanded edition of his previous book. It now includes improved sales pitches, word-tracks and closes.

Tags: F&I products, GAP, Ron Martin, Tire and Wheel, training, vehicle service contracts, VisionMenu Inc., Word Tracks

March 5, 2014 - Industry News

Experian Automotive: Leasing Boom Continues

More consumers turned to leasing in the fourth quarter, with the transaction type rising to 28.4% of all new vehicles financed in the fourth quarter 2013.

March 5, 2014 - Industry News

Ryan Schumacher Named VP of Finance for NAC, FFDS

The combined entity of National Auto Care and Family First Dealer Services named Schumacher vice president of finance. He previously served with Allstate Dealer Services.

March 5, 2014 - Industry News

Kia Renews Deal With JM&A

Reporting a 19% increase in F&I product sales last year, Kia renews deal with JM&A to continue providing and administering its line for F&I products.

Tags: JM&A Group, Kia

March 3, 2014 - Industry News

Save the Date for Industry Summit 2014

Organizers of Industry Summit 2014 have announced that the event will be held September 8–10 at Paris Las Vegas. The show now includes the F&I Conference, Special Finance Conference, Dealership Sales & Technology Conference and the P&A Leadership Conference.

Tags: Auto Dealer Monthly, Dealer Sales & Technology Conference, F&I and Showroom, Industry Summit 2014, P&A Leadership Conference, Special Finance Conference

February 27, 2014 - Industry News

NADA Issues Letter in Support of CFPB Reform Bill

Nine days after the U.S. Chamber of Commerce issued a critical 16-page letter to the CFPB, the NADA sent its own letter to members of the House of Representatives in support of a bill that seeks to ‘restore traditional checks and balances' regarding the bureau’s activities.

Tags: CFPB, HR 3193, NADA

February 6, 2014 - Industry News

ADP Makes Training Magazine’s “Training Top 125” List

The technology company also takes home a best practice award for accelerating sales performance.

Tags: ADP, employment, human capital, sales, sales training, training

February 4, 2014 - Industry News

'Income Potential' Drives Interest in Sales Profession, Survey Says

A new survey from Joe Verde Sales & Management Training finds the majority of salespeople chose their job because of income potential.

Tags: Joe Verde, sales department, sales training, Survey

January 28, 2014 - Industry News

McConnell Ready to Lead NADA in 2014

NADA Chairman Forrest McConnell encouraged dealers at the NADA Convention & Expo in New Orleans this past week to continue to take risks, telling them, “We got your back.”

Tags: Forrest McConnell, NADA, NADA Convention & Expo, National Automobile Dealers Association

January 22, 2014 - Industry News

Mosley Automotive Announces On Demand Training Platform

Mosley Automotive has announced an interactive, on-demand training platform for sales associates, Mosley 24/7. The platform will be available for demonstration at the National Automobile Dealers Association Convention and Expo in New Orleans.

Tags: Cory Mosley, Internet customer, Mosley Automotive Training, sales training, training

January 14, 2014 - Industry News

Safe-Guard Opens Calif. Office

Safe-Guard’s new office in Irvine, Calif., will allow the company to grow its training capacity and support West Coast partners in training initiatives through Safe-Guard University.

Tags: F&I products, Safe-Guard, training

January 14, 2014 - Industry News

Lithia Headquarters Awarded Silver LEED Certification

The building housing Lithia Motors’ headquarters was awarded Silver LEED Certification by the U.S. Green Building Council. The building, completed in August 2012, contains environmentally-sustainable building products, furniture and furnishings.

Tags: environmental protection, Lithia Motors

January 9, 2014 - Industry News

AutoAlert Named Top Workplace

AutoAlert, Inc. was named as one of the “Top 100 Workplaces” by the Orange County Register. AutoAlert employs 60 people at its Irvine, Calif., headquarters and another 50 in field operations.

Tags: AutoAlert, Orange County Register, workplace

January 7, 2014 - Industry News

Reynolds’ O’Loughlin to Present at NADA Convention

Reynolds and Reynolds’ director of compliance will present a legal and regulatory workshop at the 2013 NADA Convention. He will examine best practices in F&I document creation and review.

Tags: NADA Convention & Expo, Reynolds & Reynolds, Terry O'Loughlin

December 31, 2013 - Industry News

Compliance, Technology to Headline Vehicle Finance Conference

This year’s conference will feature Patrice Ficklin, assistant director of the CFPB’s Office of Fair Lending, as well as a candid discussion between executives from GM Financial, Toyota Financial Services and Chase Auto Finance.

Tags: AFSA Vehicle Finance Conference, American Financial Services Association, Chase Auto Finance, Consumer Financial Protection Bureau, Experian Automotive, Ford, General Motors, JD Power and Associates, National Automobile Dealers Association, Toyota Financial Services

November 26, 2013 - Industry News

Dorschel Group’s Michele Myers Aces AFIP Exam

The Association of Finance and Insurance Professionals announced that Michele Myers, vice president of financial services for the Dorschel Group, posted a perfect score on its rigorous 200-question Senior Certification Exam.

Tags: AFIP, certification, compliance